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Join the conversation in our Customer Support Community
This is where customers help each other get the most out of BT products & services. If you need direct help from BT or have an urgent problem please Contact Us.
This is where customers help each other get the most out of BT products & services. If you need direct help from BT or have an urgent problem please Contact Us.
Getting Started!Check out the boards below for some helpful advice on broadband, phone, and lots more. If you’re new here, Register so you can post your first question – we’re a friendly bunch and happy to help! Before you participate, please read our Community Guidelines.
Happy 2nd Birthday!
Wow! It's been 2 years since we relaunched the community, time has flown in. Happy Birthday to all our members! Find out how we're celebrating in our Birthday Announcement.
Announcements & Terms
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Community news, interesting info and terms of use can be found here.
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Broadband
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Post any questions about broadband speed, connection issues or wireless connections.
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Use this board to post about all things related to BT Infinity.
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On the move using BT Broadband Anywhere, BT Mobile Broadband, BT Fon or BT Openzone? This is the place to post.
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This board is for everything else related to broadband in your home: emails, tech setup, PCs and other hardware.
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TV
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This is the place to post any BT Vision queries about Freeview, On Demand, recording, setup and programmes.
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Phone
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All things landline phone related should be posted here - faults, troubleshooting or questions about calling features such as call barring or caller display.
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Billing
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Payments, charges, call options - find the answer to your billing queries in this board.
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The Lounge
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Forum Guidance & Ideas
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This section is for asking questions about using the forum itself, e.g. how to give ratings, or how to add a signature. Tell us your ideas and suggestions for the community too!
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Ideas Bank
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