Join the conversation in our Customer Support Community

This is where customers help each other get the most out of BT products & services. If you need direct help from BT or have an urgent problem please Contact Us.



Getting Started!

Check out the boards below for some helpful advice on broadband, phone, and lots more. If you’re new here, Register so you can post your first question – we’re a friendly bunch and happy to help! Before you participate, please read our Community Guidelines.

Live chat with Infinity experts!

Join our live discussion with our BT Infinity Tech Experts this evening at 7pm. It’s your chance to ask questions about how Infinity works and lots more. Set a reminder or join the chat here.

Browser
Title Posts
There are no unread messages in this message board

Announcements & Terms

Community news, interesting info and terms of use can be found here.
63

Broadband

(4 Items)
Title Posts
There are no unread messages in this message board

BB Speed/Connection Issues

Post any questions about broadband speed, connection issues or wireless connections.
126997
There are no unread messages in this message board

BT Infinity

Use this board to post about all things related to BT Infinity.
44437
There are no unread messages in this message board

BB Out & About

On the move using BT Broadband Anywhere, BT Mobile Broadband, BT Fon or BT Openzone? This is the place to post.
7472
There are no unread messages in this message board

Other BB Queries

This board is for everything else related to broadband in your home: emails, tech setup, PCs and other hardware.
Latest Post - Realy? Is that it?
21853

TV

(1 Item)
Title Posts
There are no unread messages in this message board

BT Vision

This is the place to post any BT Vision queries about Freeview, On Demand, recording, setup and programmes.
29432

Phone

(1 Item)
Title Posts
There are no unread messages in this message board

Phones

All things landline phone related should be posted here - faults, troubleshooting or questions about calling features such as call barring or caller display.
Latest Post - Re: graphite 2100
17254

Billing

(1 Item)
Title Posts
There are no unread messages in this message board

Bills & Call Packages

Payments, charges, call options - find the answer to your billing queries in this board.
11391

The Lounge

(1 Item)
Title Posts
There are no unread messages in this message board

The Lounge

Latest Post - Re: Blocked??
5278
Title Posts
There are no unread messages in this message board

Forum Guidance & Ideas

This section is for asking questions about using the forum itself, e.g. how to give ratings, or how to add a signature. Tell us your ideas and suggestions for the community too!
Latest Post - Re: bt home hub 3
1604

Ideas Bank

(1 Item)
Title Posts
Idea Exchange

Ideas Bank

Latest Post - Re: BT FON App
347
Users Online
Currently online: 4 members 191 guests
Please welcome our newest community members:










Top Rated Authors
User Ratings Count
2561
1823
892
555
509