New Idea

Split broadband usage by device

Status: Not Suitable
by bspittles on 11-04-2012 15h17

It would be really useful to have a breakdown of how much usage has been allocated to which device for the current month, e.g.

 

iPhone 6.4 Gb

Android Tablet 2.3 Gb

Family laptop 1.2 Gb

Wii 0.3 Gb

etc

 

This would help identify which member of the household was putting us in danger of exceeding our limit each month!  It could also be used to see if any device were sending or receiving a lot of data without us realising it.

 

Software to do this is available for download, but I don't think it is compatible with a BT router.

Status: Not Suitable
Hi bspittles, thanks for the suggestion. I have checked this with our product guys and unfortunately this is not technically possible. If you want to track usage per device then the best way to do this is to download a software meter onto each device you connect so that the usage is tracked on the device. Thanks for your input, Kerry

BT Usage Monitor

Status: More Feedback Needed
by vofsanity on 17-11-2011 13h13

The Plusnet (BT subsiidiary) Usage Monitor is more sophisticated than that offered by BT. Can we please have the BT one updated to provide similar facilities. The desirable features are

1. Usage displayed ony 2hours out of date

2. Usage this month broken down on a daily basis.

3. Usage breakdown by activity showing surfing, email, streaming, FTP, Peer to Peer etc.

4. The ability to put a cap on usage so that the user does not go over their monthly allowance. 

Status: More Feedback Needed
Thanks for the suggestion guys - i've passed on this initial feedback but would like to see what other people's thoughts are - add you feedback in the comments. Thx Kerry

It would be helpful if the BT Broadband account holder could nominate one sub-account to have free access to the hotspots, in addition to the main e-mail account.

 

A parent could nominate a young person who may be away from home, at university or college.

 

This would avoid the need for the primary e-mail account details to be revealed.

 

The account holder would still be responsible for hotspot usage, and could suspend the access if needed.

 

 

Status: More Feedback Needed
Another good idea Keith. I can't implement it here on the forum, but if others would find this useful, please rate the idea and provide comments and I can use as feedback to the product team. Thx

Location

Status: More Feedback Needed
by Distinguished Guru on 27-01-2011 13h29

Kerry,

 

Some people have put their location on their public profile. It would be helpful if this could be displayed below their name, as its useful to know where people are located.

 

Keith

 

Status: More Feedback Needed
Great idea guys. Sounds like it would be useful if there were common issues where location may be a factor. Interesting to see further comments/ratings on this. Kerry

 

I think this is something that would have to be implemented in conjunction with Lithium. There is a problem when people enter phone numbers or account numbers onto a searchable website. They could end up getting nuisance calls or worse.

 

Would it be possible for the software before accepting a post remove 9/10 digit numbers which start with a 01, but are not 08 numbers.

 

It would stop people having to edit their posts so much and make the forums a safer place to post. Similarly, account numbers (all starting with LC) could also be auto-blanked/not accepted.

 

I know it would be a hassle, but it might help some people who aren't so web-paranoid or quick editing their posts.

Status: More Feedback Needed
Thanks tommybobbins - great idea. What do others think? Do you also think this would be useful? Let me know. Thx Kerry

Sub-forums for BB in Home

Status: Implemented
by wedding on 28-01-2011 13h26

How about splitting the BB in Home Forum, at least have a sub-forum (or a new forum) for Infinity? The BBin Home forum is by far the most used (55398 posts at the moment) and splitting it should make it easier to find topics of interest.

 

wedding

Status: Implemented
Hi everyone Thanks for all the great feedback here. There is a definite appetite for splitting the boards down, but we also take onboard those concerns about splitting the subject into too many areas. With this in mind we plan to add a further 2 boards to the BB in Home section. The new boards will be BT Infinity, and Other BB Queries. The existing BB in Home board will change to BB Speed/Connection Issues and the final board will remain as BB out and About. We will be moving some of the old content over to the new boards, but please start using the new boards straight away to post your queries in the right areas. :smileyhappy: Thanks again for all the comments and feedback. Kerry

How about having an integrated exchange checker built into the forums!?

 

People can find out the exchange they are on and can therefore include it in their first post, making solutions quicker.

 

There could also be an integrated exchange VP congestion checker as well like the 'Exchange Status Checker' from Plusnet (Click Here). This would allow people to check congestion at their exchange before they post about it, which may save time in the solution.

 

Chris

Status: More Feedback Needed
Thanks for the idea - what does everyone else think? K

Ability to upload own avatar

Status: Implemented
by Community Manager on 27-01-2011 12h09

Hi Everyone

 

Thought I would kick off the ideas with a suggestion mentioned on the community some time ago - the ability to personalise avatars by uploading an image of your choice.  At the moment you all get to choose an avatar from a selection that we provide.  Would you like the ability to upload your own picture to use as an avatar?

 

Rate this idea if you like it and add a comment to let us know what you think.

Status: Implemented
Hi Everyone I'm delighted to say that thanks to all your feedback this Idea has now been implemented... you can now upload your own avatars :smileyhappy: I have posted an announcement about this which includes details of how to change your avatar...looking froward to seeing your new pics. Announcement: http://community.bt.com/t5/Announcements/Ideas-Bank-Feedback-Avatars-Implemented/m-p/141877#M64 Thx Kerry

Wifi

Status: More Feedback Needed
by iambicfencer on 28-10-2011 1h53

could you develop a app for Nokia so I can access my free wifi minutes via phone?

 

thx.

Status: More Feedback Needed
Hi iambicfencer Thanks for the suggestion. I've passed your feedback to the WiFi team and they have told me that they are considering developing the BT Fon app to other platforms and will be looking further into this soon. What do other people think? Would you like to see the BT Fon app available for Nokia phones?

On here we get a lot of gamers saying how they want interleaving to be turned off as the preference is fastpath for the lesser delay in latency.  And vice versa people on more unstable lines wanting it to be turned on.  In My account like the ISP ADSL24, there should be the option to turn it on/off as it is such a simple little thing and saves the mods the time and trouble to do it and would probably take quite a few queries out of the queing process.  

Status: More Feedback Needed
Thanks for this idea. Not sure that this is something that would be implemented due to other technicalities and necessary considerations when turning interleaving off or on. But i'd be interested in others' feedback and can pass it on to the product team. Thx!

Suggestions Board

Status: More Feedback Needed
by xfan1013 on 28-01-2011 12h53

I think it would be a good idea to have some sort of official board or blog or something similar, specifically for the purpose of making content suggestions for On Demand.

 

We all have lots of ideas and suggestions for what could be included in On Demand TV, Film etc but often suggestions via the main forum can be missed or not addressed. A proper channel for submitting suggestions would be really useful and effective - we would know where to go to submit our suggestions and not waste space on the main forum which really ought to be for more techincal issues, faults and user guides etc. Thank you.

Status: More Feedback Needed
Thanks for the idea xfan1013! I'll certainly mention this to the Vision team. What do others think? Please use the ratings buttons to let us know if you like this idea. The more feedback we get here the better! :smileyhappy:

Vision Multiroom

Status: More Feedback Needed
by notoriousdbp on 16-02-2011 20h42

Lots of people always ask about Vision Multiroom.  I think it would be very popular if it were to be made available.  In my view, a 'second' vision box in the home wouldn't need to be a hard disk recorder.  The main vision box could act as a 'server' with additional box(es) being clients.  They could then be used to stream recordings in other rooms or access on demand content.  It would need a card slot too for Sky Sports / ESPN subscribers and could probably be smaller so less intrusive if used in, for example, a bedroom.  I'd be interested to know what other people think.

Status: More Feedback Needed
Thanks for the suggestion notoriousdbp. Minusdot is right that the purpose of our ideas bank is currently to get feedback and suggestions for improvements to the community itself. Will leave for further feedback at the moment. Thx Kerry

Recently the BT speedtester has dsiplayed some additional input requests for me (though it stopped today)

This means a number of inoputs and confirmations thus

 

 

1 click to yes radio button confirm you have done that stuff on the first page

2 click on ADSL/Fibre to the cabinet speed test

3 enter your phone number

4 then asked if this is the correct number prompt yes/no

speedtester does some stuff, then...

5 then asked to tick radio box prompt and if you want to continue with a video service quality test - 

6 then prompted to select continue or exit

 

This means I cannot go off and do something else and I must wait for prompt and respond

 

What I would like is

1 enter phone number

2 do test

 

How nice would that be ?

 

 

Encrypted e-mails

Status: More Feedback Needed
by PeterT on 19-11-2011 18h44

I might be tempted to go paperless if you could send me my latest bill as an encrypted e-mail.

 

I don't want to go paperless for any of my suppliers as I get fed up of having to logon to a wide range of web sites just to find out what my latest bill is. It is much easier to wait for the post.

 

So offer your customers the ability to receive their bills as encrypted e-mails.

Status: More Feedback Needed
Thanks for the post and comments already. I'm interested to hear what others think? Is this something you would like to see, or are you happy to go online and view your bill via the My BT section on bt.com - www.bt.com/mybt

Your Package

Status: More Feedback Needed
by Soulvache on 09-02-2011 19h14

Hi,

 

I thought it might be a good idea to show what packages / features you take from BT. I have seen this in use on a number of different forums and is placed underneath the avatar.

 

This would allow us to see what everyone else currently subscribes to!

 

Kyle

Status: More Feedback Needed
Thanks guys. Would others like to be able to add this info to their profile? In the meantime you can use your signature to add this info if you wanted to. K

Old posts

Status: More Feedback Needed
by Sage on 06-02-2011 8h08
Could old threads be locked after 6 months it would prevent old subject matter being reposted
Status: More Feedback Needed
Thanks for the suggestion and additional comments guys. Interesting points - i think that this is something we can look at in a bit more detail. I agree that if same issue has occured then it's okay to add to the original thread, but wonder if John's point is when old threads are re-ignited with a slightly different issue? Thx Kerry

Smarter Spell Check

Status: More Feedback Needed
by minusdot on 05-03-2011 23h32

I'd like the spell checker not to point out the spelling mistakes in messages I'm quoting.


I'd also like the option to automatically spell check when posting as sometimes I forget, hit post and spot the mistake as it's posting!

Status: More Feedback Needed
Thanks for the suggestion and extra comments guys. Is the preferred option an auto spellcheck rather than having to accept/reject the suggestions? Thx Kerry

Members Rewards

Status: More Feedback Needed
by Eamdad on 19-02-2011 11h27

The forum is starting to get very popular. Sometimes when I look at the threads in the BB Home section and know the answer to a question that has been asked, I find my self just ignoring it due to the fact that the question has been answered many times before.

 

I thought that if there were an incentive there, like every month the top 3 users with the most solutions gets a discount on their broadband for that month.
Discounts:
- 1st  Place £20

- 2nd Place £10

- 3rd Place £5

 

To allow fair play, users can only be top 3 once per quarter (3 months). This allows fair play to other members and means there will be 9 different winners! There can be more conditions added to prevent cheating etc... 

 

Not only will it encourage more members to help, it will also make those that are not so techy to do some research to help find a solution for others. In this process the forum members become more knowledgeable; in future the knowledge may help them sort out their own problems.

Plus! the hit and run will hopefully fall dramatically.

Status: More Feedback Needed
Interesting idea Eamdad... this is something i'd like to get a wider response on. What does everyone else think about this?

What would be helpful is some way to identify questions that have not been answered yet, this would save having to wade through lots of threads, as sometimes unanswered questions are some pages away from the initial screen.

 

Perhaps this could be added to the forum software in the form of a query which simply lists posts that have not been replied to yet.

 

This would also enable people to get a quicker reply to any new subject.

 

Keith

 

Status: More Feedback Needed
Great suggestion Keith! I think this sounds like a useful addition - what does everyone else think? Would you like to see this as a feature? Cheers Kerry

It's common to have more than the first page of threads showing as containing new messages. It would be very handy if threads that you've posted to with unread content went to the top of the first page.

Status: More Feedback Needed
Again another good suggestion...would others find this useful too? Thx Kerry
Announcements

Welcome to our Ideas Bank!

This is where we step back and you take the lead. Help us take our community (and more) to a new level by giving us your ideas.

Community members can then promote the best ones to the top and we’ll take it from there by adding the most rated ideas into our community roadmap. We may not be able to build them all but we can certainly try, so get those creative juices going and get posting!

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