locked keypad

[Marta]

The keypad on my cordless phone (BT Freestyle 750) suddenly says 'keypad locked' and I cannot get rid of it, or use my phone.  I do have another, oldfashioned, phone and have no problems using that.

How can i get back to normal on my cordless?  I must have touched the hashkey/lock by mistake.

Marta

[carriglea]

Try holding down the * button ( there should be a small lock symbol beside it ) and it should unlock 

[Marta]

There is no lock symbol by the *key.  Doesn't help to hold it down.  Any other ideas?

Very grateful for anything that helps.

Marta

[toekneem · Accepted solution]

Hi Marta,

have you had a look at the user manual here:

http://btsupport.custhelp.com/ci/fattach/get/2032545/1310043225/redirect/1  

Keypad lock is on page 21, it should be just hold it down again.

[Marta]

Thanks!!! That did it!

[Marta]

I had tried it before, but hadn't held it down long enough.

[jomar1403]

spent over 3/4 hour on web looking for this answer.  It worked.  Why is this not in the handbook. thanks for the solution

[Keith_Beddoe]

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jomar1403 wrote:

spent over 3/4 hour on web looking for this answer.  It worked.  Why is this not in the handbook. thanks for the solution

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It is, on page 21 as mentioned in the earlier post.