Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
8 results
Sorted by:
24-09-2020
16h07
I have installed Netprotect on a new windows 10 laptop as it is covered by my BT Broadband package. There was an existing (un registered McAfee pre installed - in essence an advert to get you to c...
04-09-2022
12h33
I qualify for an Essentials discounted (social tariff) connection, so I'm considering switching over from another supplier who don't offer a social tariff., saving me £10 a month. I'm ...
22-09-2022
14h06
I've been with BT for years. I used to get about 67-70 Mbps for years also, with the exact same set-up. For about a year now, I've been capped at 50 Mbps. On checking, I had somehow been moved to F...
15-12-2021
11h56
Exasperated by the number of licences for the BT VP after it moves to Norton in March. My current package says 15, and this has a year to run. My BT VP on my laptop now says 2. The BT website says 2....
22-06-2022
8h38
Can anyone tell me what the guaranteed minimum speeds are, if there are such things? I have tried BT chat but they did not answer me, just tested the line and said anything above 25 download speed i...
- Tags:
- Speed minimum
07-11-2021
11h15
It's time for me to renew and I checked what BT had to offer first - currently I get about 15-18mbps download speeds and that's with Fibre 1. I assumed when I renewed that I could get ultra fast broa...
18-01-2021
15h14
...ecurityCentre". I have gone through all suggested fixes of uninstalls with MCPR, Cleaner etc. When i go to Mcafee site, it wants me to log on but the userID is one with netprotect which i have no d...
21-08-2020
11h50
...indows Desktop, the account page only shows 'BT NetProtect Plus for Mac' under subscriptions and the option to download is 'greyed' out. When I go to progress an order for BT Virus Protect I get the f...