This topic

Profile settings

Drskhan — Mon, 17 Jan 2022 09:56:16 GMT

I am having an issue. My previous BT Community id is ******@gmail.com (which is active). This is before I left BT.

Now I came back to BT. Tried to make community iD as ******@icloud.com (without realising that I can simply change email in my profile settings).

When I try to change my email in settings, it says email has already been taken.

When I try to initiate a verification email for ******@icloud.com, I never receive one.

Can it be reset and I able to change my email in the settings from *******@gmail.com TO *******@icloud.com ?

Thanks

imjolly — Mon, 17 Jan 2022 09:52:00 GMT

you need to delete your email addresses as this is a public forum and you may get more spam email than you can handle

NeilO — Mon, 17 Jan 2022 09:58:09 GMT

@Drskhan welcome back to the community, I'll send you a private message in a moment.

Thanks

Neil

Drskhan — Mon, 17 Jan 2022 10:19:56 GMT

Thanks Neil

sorry for putting up my emails. Pls remove these emails form the forum.

bhanrobert99 — Fri, 06 May 2022 12:31:40 GMT

I'm unable to change my profile pic , it gives upload error to me ??

NeilO — Fri, 06 May 2022 12:40:53 GMT

Hi @bhanrobert99 what does the upload error say?

Thanks

Neil