This topic

Big Gift Giveaway SMS to my mobile?

Muddles20 — Fri, 15 Dec 2023 14:27:46 GMT

I'm with BT for Full Fibre and EE for my mobile and just received a text about the Big Gift Giveaway with a link to click on.

It then takes you to what looks like a genuine BT page and asks you to log in with username, password, name and mobile number. Then asks if I want to be notified of any wins by email or sms or both.

Wanted to check if this is genuine or not before I complete the form and submit it.

Re: Big Gift Giveaway SMS to my mobile?

Keith_Beddoe — Fri, 15 Dec 2023 14:28:59 GMT

Fake, do not provide any information, otherwise your account will be compromised.

Re: Big Gift Giveaway SMS to my mobile?

Hizle2 — Fri, 15 Dec 2023 15:04:40 GMT

Incorrect Keith, this is legitimate promotion by BT/EE.

Re: Big Gift Giveaway SMS to my mobile?

Keith_Beddoe — Fri, 15 Dec 2023 15:17:08 GMT

@Hizle2

BT/EE would never send you a message with a link asking you for your account and password.

There have been plenty of these sort of things in the past, where they appear to be from a legitimate source, but turn out to be scams. All they are after is your account details, so they can take over your account.

If it was genuine, it would not have included a link, but simply a promotion code which you can then log into your account the normal way, and enter the promotion.

The one last time I think was for an iPhone.

Re: Big Gift Giveaway SMS to my mobile?

Keith_Beddoe — Fri, 15 Dec 2023 15:20:32 GMT

@Muddles20 and @Hizle2

https://www.bt.com/help/security/scams

Signs of a scam text

The text sounds urgent or threatening
There are spelling or grammar mistakes
They ask for personal details, passwords or bank details

What to do

Don't click on links, reply or text back
If you can see the number, check whether it's genuine by searching online
Forward the text to 7726 so we can help
Then delete the text

Re: Big Gift Giveaway SMS to my mobile?

Keith_Beddoe — Fri, 15 Dec 2023 15:38:43 GMT

Its also possibly to be a copycat of a genuine promotion, which does not ask for any account name or passwords.

This is the real one https://eoi.ee.co.uk/?intcam=con_ee_eng_ee_h_na_c13christmas_na_2023-12-14

This only asks for your mobile number to get a code, just as I explained before.

Be very careful.

Re: Big Gift Giveaway SMS to my mobile?

jac_95 — Fri, 15 Dec 2023 15:45:05 GMT

As @Keith_Beddoe has said check the URL address

The text received from EE as below is genuine:

Re: Big Gift Giveaway SMS to my mobile?

Keith_Beddoe — Fri, 15 Dec 2023 15:52:01 GMT

It does not take very long for scammers to create a fake site to harvest account details, especially if people hear about these promotions, and do not think twice before entering details, thinking its genuine.

Re: Big Gift Giveaway SMS to my mobile?

RobbieBaron — Fri, 15 Dec 2023 17:33:41 GMT

This is a genuine promotion by EE - see Solved: Re: Possible scam or legit EE Xmas giveaway text? - The EE Community

Re: Big Gift Giveaway SMS to my mobile?

Keith_Beddoe — Fri, 15 Dec 2023 17:40:29 GMT

@RobbieBaron

But not the one @Muddles20 received.

"I'm with BT for Full Fibre and EE for my mobile and just received a text about the Big Gift Giveaway with a link to click on.

It then takes you to what looks like a genuine BT page and asks you to log in with username, password, name and mobile number. Then asks if I want to be notified of any wins by email or sms or both. "

Re: Big Gift Giveaway SMS to my mobile?

RobbieBaron — Fri, 15 Dec 2023 17:47:56 GMT

OK, point taken! But OP never published the wording of the text & so may have mis-interpreted it.

Re: Big Gift Giveaway SMS to my mobile?

Hizle2 — Sat, 16 Dec 2023 20:55:36 GMT

Appreciate how keen you are Keith but you’ve gone over the top here.

This is a legit promotion by BT/EE

What’s more likely? Scammers have created a complete replication of the promotion website within a day of it launching. Or the OP slightly mispresented the steps they had seen?

Re: Big Gift Giveaway SMS to my mobile?

Muddles20 — Sat, 16 Dec 2023 21:14:39 GMT

It turns out the text I received was genuine.

All I can say is whoever at BT/EE decided that someone should click on a link within the text and then have to enter their email and p/w to log in to get the code is a total idiot. I didn't enter any of my information but after EE and BT have both assured me that the text I received was genuine (I forwarded it to EE). So now I've entered the competition from the text they sent me.

I doubt they'll get many people entering the competition if they leave it as it is, but there may be some people who still click on the link, thinking it's genuine, which of course it is, and those people are likely to fall prey to scammers with similar scams.

Very irresponsible of BT/EE to send out those texts to their customers.