This topic

Recognise a Bt employee

Richard66 — Sat, 30 Dec 2023 12:14:34 GMT

Hello I am new to this forum. I was wondering how you go about recognising an employee at Bt for their outstanding help this morning concerning a re-issue telephone number?thanks Richard.

Re: Recognise a Bt employee

Keith_Beddoe — Sat, 30 Dec 2023 12:18:48 GMT

@Richard66

Welcome to this user forum for BT Retail phone and broadband customers.

I will ask a moderator to post here.

Re: Recognise a Bt employee

Richard66 — Sat, 30 Dec 2023 12:24:44 GMT

OK Keith. Thanks for that.

Richard

Re: Recognise a Bt employee

PaddyB — Sat, 30 Dec 2023 13:40:01 GMT

Hi @Richard66,

Welcome to the Community. It's always really nice to get some positive feedback. If you send me the details, I'll be able to pass that on to the employee and their manager.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Recognise a Bt employee

Richard66 — Sat, 30 Dec 2023 15:14:07 GMT

Thanks Paddy.

Re: Recognise a Bt employee

RobbieMac — Tue, 02 Jan 2024 11:30:07 GMT

Good morning @Richard66

Thanks for your message. I tried calling you quickly this morning - sorry to have missed you. I have messaged you privately.

I just wanted to let you know that I have passed your comments to my colleague's team leader to recognise them for a job well done.

I'll go ahead and close this off from my side now that the feedback has been sent over.

All the best,

Robbie

Re: Recognise a Bt employee

Richard66 — Tue, 02 Jan 2024 11:42:59 GMT

Thanks Robbie