This topic

Who’s who in the BT community

allanraymond — Sun, 15 Sep 2024 13:56:27 GMT

I notice new names are appearing on the Forums and are shown as moderators.

In view of this does https://community.bt.com/t5/Announcements-Guides-Community/Who-s-who-in-the-BT-community/td-p/2132844 require updating?

Re: Who’s who in the BT community

Rach_H — Mon, 16 Sep 2024 09:45:35 GMT

Hi @allanraymond,

Thanks for the headsup about this.

We'll get this updated as soon as possible, so everyone has the most up-to-date information 🙂

Rach

Re: Who’s who in the BT community

WSH — Mon, 16 Sep 2024 10:26:41 GMT

No offense meant to anyone, but it seems a bit strange that there is suddenly a load of new moderators for a forum that is doomed to close. (I say that because the long-term plan is to bump everyone over to EE, hence the future of this forum is bleak. Shame, it’s one of the best I post on and as a retired tech I post on a lot, under different names).

Re: Who’s who in the BT community

naylor2006 — Mon, 16 Sep 2024 11:02:57 GMT

We're still at least two years off closure though and that resets every day the 24 month packages are still there, its possible to still sign up as a new customer for 24 months, although strangely the 900 package for 24 months has vanished....you can get it for 12 months still.

Re: Who’s who in the BT community

WSH — Mon, 16 Sep 2024 16:32:36 GMT

Yeah, that's sensible reasoning. Good, by then I should have full fibre put in and I can **bleep** off to another ISP before I get sent to ~~Coventry~~, sorry meant EE.

Edit: I love the automated censorship. That wasn't even a particularly rude word by today's standards.

Re: Who’s who in the BT community

naylor2006 — Mon, 16 Sep 2024 17:22:04 GMT

Well unless we get hard transferred to EE mid contract.

Im quite nervously interested in whatever the landscape will be in jan 2026 when I have to think about renewal.

I think even **bleep** is censored.

Re: Who’s who in the BT community

WSH — Mon, 16 Sep 2024 17:26:01 GMT

Ah, I'm not in contract. And b*g*er off certainly is.

Re: Who’s who in the BT community

Anonymous — Mon, 16 Sep 2024 18:16:07 GMT

@WSHwrote:
No offense meant to anyone, but it seems a bit strange that there is suddenly a load of new moderators for a forum that is doomed to close.

I believe the proper Mods were all based in Ireland in a office that BT decided to close. I understand that the cartoon replacements are just moonlighting from the EE forums. So the writing is very much on the wall.

Re: Who’s who in the BT community

zulu17 — Sun, 13 Oct 2024 12:01:17 GMT

Hi @allanraymond I believe the moderators list thread was updated earlier this month.

Re: Who’s who in the BT community

Anonymous — Sun, 13 Oct 2024 12:08:56 GMT

Judging by the ramping up of advertising I keep seeing and hearing about BT being “best for business”, the closure of the BT community for ‘normal’ customers is as certain as water is wet.

Updating moderator lists is like rearranging deckchairs on the Titanic at this point.

Re: Who’s who in the BT community

naylor2006 — Mon, 14 Oct 2024 07:09:24 GMT

So the forums wont be open long enough to get Guru status? 🙂

Re: Who’s who in the BT community

Anonymous — Mon, 14 Oct 2024 08:53:03 GMT

Whilst the writing is on the wall, I can't see this forum closing while BT are still actively selling residential broadband.

But it will probably die a natural death now that there is no meaningful support available from BT Moderators.

Re: Who’s who in the BT community

Anonymous — Mon, 14 Oct 2024 12:51:22 GMT

@naylor2006wrote:
So the forums wont be open long enough to get Guru status? 🙂

Well, I’ve been here over 11 years and reasonably prolific and “Recognised Expert” is as far as I got.

I have been on the Sky Community for just over 4 years, recently hit level 9 and got invited to be a Superuser.

If you are not already, I would be focussed on the EE Community if I were you.

Re: Who’s who in the BT community

naylor2006 — Mon, 14 Oct 2024 12:54:04 GMT

Seeing how many people get told to bog off to the EE forum when they post here and are an EE customer...considering im with BT im going down with this ship.

Re: Who’s who in the BT community

Anonymous — Mon, 14 Oct 2024 13:30:37 GMT

@naylor2006wrote:
Seeing how many people get told to bog off to the EE forum when they post here and are an EE customer...considering im with BT im going down with this ship.

That whole "Get orf my land!" really grates with me, especially when it's someone with BT hardware being interrogated over who their ISP is. And don't get me started on the borderline obsession with moving threads.

If you want to get more involved there's always the Community Leader route. Seems you have to apply rather than be invited. But no idea who to now, as yet another example of info not being kept up to date...

Re: Who’s who in the BT community

naylor2006 — Mon, 14 Oct 2024 13:43:04 GMT

I get it when its someone wanting to moan about Openreach or get in touch with them, no one can help other than to sympathise, but on quite a few occasions I see people posting about BT Wholehome gear and they get told there isnt support here. Just so happens before I was a BT BB customer I had Wholehome forever and know alot about it, im always happy to help with that. I often find myself posting after someone has already been told to go elsewhere.

Re: Who’s who in the BT community

WSH — Mon, 14 Oct 2024 14:27:43 GMT

@naylor2006

I post on many forums, (under different names), and it tends the be the same on most of them. Personally, if I ask a question and get rebuffed by ‘Are you an X customer?’, let’s just say, I’m not always entirely honest in that respect.

As far as “Guru” goes, I’m happy to have reached the rank of ‘coherent’. (Well, most of the time, anyway). Lol

Re: Who’s who in the BT community

naylor2006 — Mon, 14 Oct 2024 14:34:45 GMT

@WSH it was a bit tongue in cheek really...pondering the future, my future contributing....will I ever 'Make it'. I was actually surprised when 'Recognized Expert' showed up one day, as for Guru, I dont think I know enough.

The more I type and not write the worse my typed speech gets, I have started not using proper punctuation and writing as I speak.....using dots to separate phrases which are still part of the same sentence.....when commas would do. Find myself often editing so many posts because im keen to help only to notice glaring errors when someone has replied, if its within the hour....ill edit it.

Re: Who’s who in the BT community

WSH — Mon, 14 Oct 2024 14:36:40 GMT

You are most definitely not alone there!

Re: Who’s who in the BT community

allanraymond — Sun, 20 Oct 2024 18:04:41 GMT

Rach_H

Moderator

Thanks for arranging update to the Who's who page, can I please suggest you also provide similar links for each of the moderators in a similar manner for the EE Forum. It does look as if all the BT Forum moderators are the same as that on the EE Forum and they work for EE as opposed to BT?