This topic

Account Deletion

Anonymous — Sat, 30 Nov 2024 08:59:57 GMT

Can someone delete my community account please?

Re: Account Deletion

Anonymous — Sat, 30 Nov 2024 09:13:47 GMT

https://community.bt.com/t5/Announcements-Guides-Community/How-can-I-close-my-BT-Community-account/td-p/2411765/jump-to/first-unread-message

Re: Account Deletion

Anonymous — Sat, 30 Nov 2024 09:18:25 GMT

But can't seem to send PMs!

Re: Account Deletion

Anonymous — Sat, 30 Nov 2024 09:23:57 GMT

Probably an anti-spam measure seeing as you only joined today & haven't posted anything other than wanting to leave. May have to give it a day or two.

Re: Account Deletion

Anonymous — Sat, 30 Nov 2024 09:27:46 GMT

Understood - only joined as I was fed up waiting for 30 minutes on a long distance call to delete my unused main BT account. BT makes it so hard to remove personal data - poor effort!

Re: Account Deletion

Keith_Beddoe — Sat, 30 Nov 2024 09:32:01 GMT

@Anonymous

This form allows you to request deletion of personal data https://btprivacy.my.onetrust.com/webform/a0327856-31fc-4f51-b6d3-1c9e883e1ecf/064635fb-4ae0-40ad-a7fc-d2004310c918

Re: Account Deletion

Ali_A — Sat, 30 Nov 2024 09:56:43 GMT

Hi @Anonymous

I'm sorry to hear that you'd like to close your BT Community account.

If you like, I can send you over a Private message, then we can look at getting your BT community account closed down, would you be happy for me to do that?

Ali

Re: Account Deletion

Anonymous — Sun, 01 Dec 2024 06:01:00 GMT

That would be great thanks!