This topic

Calls from 0800443311

clovver89 — Tue, 14 Apr 2020 14:45:23 GMT

Hi,

I have been receiving calls for sometime now about my BT Business Account and a bill that is due, I have never had a BT Business Account set and I am baffled, the number calling each time is 0800443311, has anybody had this, please?

Re: Calls from 0800443311

Longshanks0511 — Tue, 14 Apr 2020 14:54:20 GMT

Given what you have said about never having had a BT Business Account this is almost certainly a scam; in which case the scammer is spoofing a legitimate BT number via the internet in order to appear legitimate.

The following search on Who Called Me seems to corroborate this.

Re: Calls from 0800443311

clovver89 — Tue, 14 Apr 2020 15:13:54 GMT

Hi,

Many thanks for your prompt reply.

Is it normal that consultants would only call if a payment was due, or an email or at least a text message would also be sent in order to notify about such thing?

Re: Calls from 0800443311

Longshanks0511 — Tue, 14 Apr 2020 15:50:45 GMT

In my experience you will sometimes receive a text message first (e.g. if you have a complaint logged and your assigned adviser wants to alert to their call) but this wouldn’t always be the case.