This topic

Members

eonbkuk — Fri, 17 Apr 2020 09:18:47 GMT

hi Again

I tried to logon the other day and it came back and said the email that i used was already a member but i couldn't find my username, i tried a few but nothing came back so had to make a new profile, is there any way that i can find my old logon and delete it

thanks

Re: Members

lnajr02 — Fri, 17 Apr 2020 09:22:32 GMT

Hi eonbkuk What product or service are you having a problem with?

Re: Members

eonbkuk — Fri, 17 Apr 2020 09:25:37 GMT

i was trying to logon to the community and have had to re register as the email that i wanted to use was already in use so i knew i was already a member but coudn't remember login details as i wanted to ask a question about bt cloud having issues login on with bt id on MacBook but not mobile devices

Re: Members

Keith_Beddoe — Fri, 17 Apr 2020 09:26:18 GMT

@lnajr02

The post is here https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-and-MacBook/td-p/2032264

The forum login issue has been flagged up for one of the forum admin team to look at.

Re: Members

eonbkuk — Fri, 17 Apr 2020 09:29:02 GMT

yes that's the reason i wanted to get back onto the community but couldn't log on so had to re register and want to now delete my old login details for the community how to i find them

Re: Members

PaddyB — Fri, 17 Apr 2020 11:02:33 GMT

Hi @eonbkuk,

If you drop me a Private message with those details, I'll take a look at this for you.

Thanks

PaddyB