This topic

How do I contact a moderator?

Kielty23 — Wed, 16 Jun 2021 09:30:53 GMT

Hi sorry, new to the forum - how do I contact a moderator I don't seem to have the option to PM anyone?

edit - after posting this the envelope icon appeared allowing me to PM.

Many thanks.

Re: How do I contact a moderator?

gg30340 — Wed, 16 Jun 2021 09:41:00 GMT

Moderators generaly do not respond to PMs unless you have been asked to PM them.

If you have a problem you should start a new thread stating what the problem is and if it is something that ONLY a moderator can deal with you will be refered to them.

Re: How do I contact a moderator?

DanielS — Wed, 16 Jun 2021 10:23:55 GMT

Hi @Kielty23,

Thanks for getting in touch.

I've removed your old Community account at your request.

Take care and enjoy your day.

DanielS

Re: How do I contact a moderator?

WalterH — Tue, 04 Jan 2022 11:58:11 GMT

Hi,

I am also trying to contact Moderator @NeilO if possible as I have a similar Postcode problem as he has provided a solution for previously.

Re: How do I contact a moderator?

Keith_Beddoe — Tue, 04 Jan 2022 12:14:06 GMT

@WalterH

Please create your own thread, with a description of your problem.

https://community.bt.com/t5/forums/postpage/board-id/Billqueries