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Faulty Red Ethernet Cables from TALKTALK package

Salty1 — Wed, 09 Dec 2020 06:55:04 GMT

Hi Everyone

The BT Engineers are finding several instances of Red Ethernet cables been faulty in the G-Fast 150mb Router package sent to Talktalk customers .In my case the same applied and I was told this in not uncommon .Does anyone know what the exact cause is?. Is it a bad connector, or no continuity through the cable or otherwise. I was told the matter has been reported back to Talktalk but the issue remains at present.

Regards Salty1

Re: Faulty Red Ethernet Cables from TALKTALK package

Keith_Beddoe — Wed, 09 Dec 2020 07:01:07 GMT

@Salty1

This is a BT Retail customer forum, and the engineers are from Openreach not BT Retail. BT Retail have nothing to do with Openreach.

I suggest that you post this message on the TalkTalk user forum, where I am sure it will be appreciated.

The TalkTalk Members Forums

Thanks

Re: Faulty Red Ethernet Cables from TALKTALK package

Salty1 — Wed, 09 Dec 2020 07:04:23 GMT

Thanks for the advice