This topic

Replacing master socket

J2RRR — Thu, 14 Jan 2021 00:26:36 GMT

I currently have a BT openreach white faceplate/socket. I was wondering if I can replace it with an aftermarket metal finish replacement one.

Currently I have the BT socket wired as follows:

A - Blue wire

B - Orange wire

2 - Blue wire

5 - White with blue stripe

The replacement master socket has two banks of connectors 1,2,3 and 4,5,6

Im assuming from the original BT socket 2 and 5 goes to the corresponding ones on the replacement socket, where do wires coming off of A and B go to on the numbered bank ?

Re: Replacing master socket

Keith_Beddoe — Thu, 14 Jan 2021 06:39:43 GMT

@J2RRR

Who provides your phone and broadband connection?

Re: Replacing master socket

gg30340 — Thu, 14 Jan 2021 09:27:17 GMT

Have a look at this video it may help you.

How to wire up a NTE5 TELEPHONE MASTER SOCKET (quick version) - YouTube

Re: Replacing master socket

J2RRR — Thu, 14 Jan 2021 12:56:00 GMT

I have broadband with BT. The socket is a BT openreach one from around 2014.

Re: Replacing master socket

imjolly — Thu, 14 Jan 2021 13:15:55 GMT

it would appears the new socket is an extension socket not a master socket

Re: Replacing master socket

Devon_Dave — Thu, 14 Jan 2021 19:07:12 GMT

You cannot replace that socket as it is the property of Openreach.

Re: Replacing master socket

gg30340 — Thu, 14 Jan 2021 19:16:39 GMT

@Devon_Dave wrote:
You cannot replace that socket as it is the property of Openreach.

Can you post a link to the legislation that covers that?

Re: Replacing master socket

Starwire — Fri, 15 Jan 2021 22:29:28 GMT

The NTE is the Openreach Demarcation Point and is technically owned by them.

They obviously can’t stop people replacing them with say decorative ones in this case.

The only thing people need to be wary of is if they ever need an Openreach Engineer out in the future chances are they’ll change it back to an Openreach Branded NTE and then raise a TRC regardless of where the fault they finally fixed was.

So really people altering the Network are doing Openreach a favour as they’re generating revenue for them. More money in the Pension Pot. 👍

Re: Replacing master socket

gg30340 — Fri, 15 Jan 2021 22:33:39 GMT

It would appear that BT have decided to change where Openreach's demarcation point starts.

Engineer Home Improvement Service charges | BT Help

Re: Replacing master socket

Starwire — Sun, 17 Jan 2021 12:17:25 GMT

That’s always been the case. In fact Openreach would and can charge even if it’s outside the boundary of the property.

We had one recently, guy having his kerb dropped cut through the duct and cable, even though he was fully aware it was there and how deep it was.

In all he was charged just over £2k for the damage and repairs so turns out it was probably one of the most expensive kerb drops in history.

Re: Replacing master socket

gg30340 — Sun, 17 Jan 2021 12:37:58 GMT

@Starwire wrote:

That’s always been the case. In fact Openreach would and can charge even if it’s outside the boundary of the property.

We had one recently, guy having his kerb dropped cut through the duct and cable, even though he was fully aware it was there and how deep it was.

In all he was charged just over £2k for the damage and repairs so turns out it was probably one of the most expensive kerb drops in history.

I would have fully expected the person causing the damage, even if it was accidental, to be billed for the repair regardless of where the cable/ equipment was. I would only expect Openreach to "pick up" the bill if it was a fault or natural wear and tear of their infrastructure.