https://community.bt.com/t5/Archive-Staging/Engineer-has-interfered-with-next-door-s-internet-HELP/m-p/2138720#M1193715 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/286888">@Neesargon</a>&nbsp;</P> <P>Who provides your neighbour`s phone and broadband service?</P> Thu, 04 Feb 2021 14:40:38 GMT Keith_Beddoe 2021-02-04T14:40:38Z https://community.bt.com/t5/Archive-Staging/Engineer-has-interfered-with-next-door-s-internet-HELP/m-p/2138713#M1193714 <P>My son is having broadband installed in our house.&nbsp;&nbsp; The Engineer called this morning to do some work outside.&nbsp;&nbsp; Whatever he did affected my next door neighbour's internet connection and they had a word with him so he had to re-attach some wires.&nbsp;&nbsp; He left and now our neighbours have no internet at all.&nbsp; THEY BOTH WORK FROM HOME!&nbsp; One is something in the City and the other is a teacher,&nbsp; They urgently need their internet.&nbsp; How the heck do I get in touch with the Outreach Engineer?&nbsp;&nbsp; There is a virtual assistant online but there is a 26 minute delay and then I don't know if they'll be able to help.</P><P>I urgently need an engineer who knows what he's doing HELP!</P> Thu, 04 Feb 2021 14:35:46 GMT https://community.bt.com/t5/Archive-Staging/Engineer-has-interfered-with-next-door-s-internet-HELP/m-p/2138713#M1193714 Neesargon 2021-02-04T14:35:46Z https://community.bt.com/t5/Archive-Staging/Engineer-has-interfered-with-next-door-s-internet-HELP/m-p/2138720#M1193715 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/286888">@Neesargon</a>&nbsp;</P> <P>Who provides your neighbour`s phone and broadband service?</P> Thu, 04 Feb 2021 14:40:38 GMT https://community.bt.com/t5/Archive-Staging/Engineer-has-interfered-with-next-door-s-internet-HELP/m-p/2138720#M1193715 Keith_Beddoe 2021-02-04T14:40:38Z