This topic

fibre not available on my property

AdasT — Sun, 14 Feb 2021 13:30:17 GMT

Hello all i moved to the new property and i been looking every broadband and only it seems i can get max standard 16mbs broadband which i had no choice and choose it and i been talking with the broadband providers they say to me when they will get update on my property they will call me and tell me for more upgrade options and i have no idea when it will be done basically next door people near to me living they are able to get any fibre broadbands

here is some pictures showing

so this is in my property

and the next image is the next property literally next to me

any suggestions on what i have to do who to make contacts to its really hard to be with 16mbs as i game on my pc and when my girlfriend watches tv thru internet aswell it keeps stopping when i download stuff on my pc

Re: fibre not available on my property

imjolly — Sun, 14 Feb 2021 13:40:22 GMT

if new build property do you have something like this

can you enter your address and post results remember delete address before posting

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: fibre not available on my property

Keith_Beddoe — Sun, 14 Feb 2021 13:48:53 GMT

@AdasT

Are you going to be placing your order with BT Retail?

Re: fibre not available on my property

AdasT — Sun, 14 Feb 2021 13:54:54 GMT

no i dont have this when we moved in i saw there was a talk talk broadband and bt phone old one the place was unfurnished here is the image

Re: fibre not available on my property

AdasT — Sun, 14 Feb 2021 13:55:22 GMT

No im already with hometelecom

Re: fibre not available on my property

Keith_Beddoe — Sun, 14 Feb 2021 14:12:09 GMT

@AdasT wrote:

No im already with hometelecom

Then you need to post the question on their user forum, if they have one.

This is a BT Retail customer forum.

The external network is provided by Openreach, for all providers that use the Openreach network.

This forum has no connection with Openreach or Hometelecom, who may not even use the Openreach network.

Thanks