This topic

Forum erroring when changing page within a topic

Carlusha — Thu, 17 Jun 2021 10:48:00 GMT

Now and again, but more often again, I get the message below when a topic has several pages and I wish to move to the next screen.

Researching the MS site, we are recommended to advise the website owner, so here we are:

Request Entity Too Large

The requested resource
/t5/Bills-Packages/Fibre-is-coming-I-live-rurally-and-do-not-presently-have-a/td-p/2167251/page/3
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Re: Forum erroring when changing page within a topic

imjolly — Thu, 17 Jun 2021 11:57:05 GMT

I get something like that occasionally and clearing browser cache and history appears to fix it

Re: Forum erroring when changing page within a topic

Keith_Beddoe — Thu, 17 Jun 2021 15:15:21 GMT

Its cause by too many cookies within the request, which makes the url too long.

Simply clear the cookies associated with community.bt.com.

Re: Forum erroring when changing page within a topic

Carlusha — Thu, 17 Jun 2021 15:46:50 GMT

Just back from shopping!

Thank you both @imjolly and @Keith_Beddoe - that solution worked perfectly.

Re: Forum erroring when changing page within a topic

Keith_Beddoe — Thu, 17 Jun 2021 15:54:40 GMT

For some reason, a cookie is generated for each post you visit, so eventually you end up with too many.