https://community.bt.com/t5/Archive-Staging/Where-to-find-appropriate-email-address-on-BT-website/m-p/2061766#M1195644 <P>I received an email from BT Complaints Dept which I need to reply to,&nbsp; but I cannot find the appropriate link to open the 'complaint already raised' so that I can respond.&nbsp; &nbsp;I am overseas and am not in a position to phone.</P><P>&nbsp;</P><P>Many thanks.</P> Mon, 22 Jun 2020 09:57:36 GMT Sarah10 2020-06-22T09:57:36Z https://community.bt.com/t5/Archive-Staging/Where-to-find-appropriate-email-address-on-BT-website/m-p/2061766#M1195644 <P>I received an email from BT Complaints Dept which I need to reply to,&nbsp; but I cannot find the appropriate link to open the 'complaint already raised' so that I can respond.&nbsp; &nbsp;I am overseas and am not in a position to phone.</P><P>&nbsp;</P><P>Many thanks.</P> Mon, 22 Jun 2020 09:57:36 GMT https://community.bt.com/t5/Archive-Staging/Where-to-find-appropriate-email-address-on-BT-website/m-p/2061766#M1195644 Sarah10 2020-06-22T09:57:36Z https://community.bt.com/t5/Archive-Staging/Where-to-find-appropriate-email-address-on-BT-website/m-p/2061807#M1195645 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/273560">@Sarah10</a>, live chat is open this morning you'll be able to reach them using this&nbsp;<A href="https://www.bt.com/help/contact-us#account--billing/bill-payments--charges" target="_blank">contact us link</A>.</P> Mon, 22 Jun 2020 11:20:16 GMT https://community.bt.com/t5/Archive-Staging/Where-to-find-appropriate-email-address-on-BT-website/m-p/2061807#M1195645 NeilO 2020-06-22T11:20:16Z