https://community.bt.com/t5/Archive-Staging/Compliment-a-member-of-staff/m-p/2065455#M1195666 <P>Hi there,</P><P>I was wondering if there was a procedure to thank a member of staff for going above and beyond to help me fix a problem with my broadband? I believe that outstanding customer service should be recognised. If anyone could advise I would be very grateful.&nbsp;</P> Tue, 30 Jun 2020 19:18:43 GMT sophiefletcher94 2020-06-30T19:18:43Z https://community.bt.com/t5/Archive-Staging/Compliment-a-member-of-staff/m-p/2065455#M1195666 <P>Hi there,</P><P>I was wondering if there was a procedure to thank a member of staff for going above and beyond to help me fix a problem with my broadband? I believe that outstanding customer service should be recognised. If anyone could advise I would be very grateful.&nbsp;</P> Tue, 30 Jun 2020 19:18:43 GMT https://community.bt.com/t5/Archive-Staging/Compliment-a-member-of-staff/m-p/2065455#M1195666 sophiefletcher94 2020-06-30T19:18:43Z https://community.bt.com/t5/Archive-Staging/Compliment-a-member-of-staff/m-p/2065462#M1195667 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/274266">@sophiefletcher94</a>&nbsp;</P> <P>Was this an Openreach engineer, or customer assistant on the phone?</P> Tue, 30 Jun 2020 19:26:25 GMT https://community.bt.com/t5/Archive-Staging/Compliment-a-member-of-staff/m-p/2065462#M1195667 Keith_Beddoe 2020-06-30T19:26:25Z