https://community.bt.com/t5/Archive-Staging/Contacting-BT/m-p/2071398#M1195694 <P>The cable between my house and the pole is down and trailing across the ground. When I follow the fault reporting online I reach a point that tells me to call or use live chat, live chat isn't available and calling simply puts me in a queue (50 mins was the latest attempt before the call dropped) I would happily email but cannot find an email address anywhere.</P><P>Any suggestions?</P><P>&nbsp;</P> Wed, 15 Jul 2020 16:20:20 GMT Stephen59 2020-07-15T16:20:20Z https://community.bt.com/t5/Archive-Staging/Contacting-BT/m-p/2071398#M1195694 <P>The cable between my house and the pole is down and trailing across the ground. When I follow the fault reporting online I reach a point that tells me to call or use live chat, live chat isn't available and calling simply puts me in a queue (50 mins was the latest attempt before the call dropped) I would happily email but cannot find an email address anywhere.</P><P>Any suggestions?</P><P>&nbsp;</P> Wed, 15 Jul 2020 16:20:20 GMT https://community.bt.com/t5/Archive-Staging/Contacting-BT/m-p/2071398#M1195694 Stephen59 2020-07-15T16:20:20Z https://community.bt.com/t5/Archive-Staging/Contacting-BT/m-p/2071402#M1195695 <P>Report damage to openreach</P> <P><A href="https://www.openreach.co.uk/orpg/home/submitFeedbackLoggedInUser.do" target="_blank">https://www.openreach.co.uk/orpg/home/submitFeedbackLoggedInUser.do</A></P> Wed, 15 Jul 2020 16:29:29 GMT https://community.bt.com/t5/Archive-Staging/Contacting-BT/m-p/2071402#M1195695 imjolly 2020-07-15T16:29:29Z