This topic

dangerous driving

concerned99 — Fri, 14 Aug 2020 11:19:36 GMT

I am struggling to find where to report an incident of dangerous driving by a BT car driver. It had BT signage not Openreach so I don't think Openreach is the way forward, I may be wrong. I have emailed it to the general complaints email but have had no reply. I cannot get through on the phone. I have clear video footage and the registration. I could report it to the police but I thought a word from their employer might be more effective.

Any ideas?

Re: dangerous driving

imjolly — Fri, 14 Aug 2020 11:22:51 GMT

this is a customer help customer forum you post does not go to BT

Re: dangerous driving

concerned99 — Fri, 14 Aug 2020 11:35:33 GMT

Thanks for your reply. I am aware of that but as I have had no joy trying to contact BT, I just wondered if anyone knew the secret to getting through to them.

Re: dangerous driving

Matt-S — Fri, 14 Aug 2020 11:52:48 GMT

Hi @concerned99,

Welcome to the Community.

It's really worrying that one of our vehicles has been driven dangerously?

Do you have the reg of the vehicle, please don't post it here if you do?

Thanks

Matt

Re: dangerous driving

concerned99 — Fri, 14 Aug 2020 11:54:30 GMT

I have the first half and a very clear video.

Re: dangerous driving

Matt-S — Fri, 14 Aug 2020 13:32:21 GMT

@concerned99 it may be very challenging to find out who the driver of the vehicle is without the full reg but we can give it ago. I have sent you a private message.

Thanks

Matt