https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2085920#M1195815 <P>Please can someone explain how one is supposed to raise a complaint online, as following the trail of options available invariably leads right back to where I started.</P><P>Failing that, is there an email address through which a complaint can be made?</P> Sat, 22 Aug 2020 10:31:02 GMT Oddbodkin 2020-08-22T10:31:02Z https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2085920#M1195815 <P>Please can someone explain how one is supposed to raise a complaint online, as following the trail of options available invariably leads right back to where I started.</P><P>Failing that, is there an email address through which a complaint can be made?</P> Sat, 22 Aug 2020 10:31:02 GMT https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2085920#M1195815 Oddbodkin 2020-08-22T10:31:02Z https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2085923#M1195816 <P>Following the make a complaint link at the bottom of the page &amp; clicking on raise a complaint leads to the following link where you should be able to raise one</P><P><A href="https://my.bt.com/s/apps/appscomplaints/index.html#/complaint/raise" target="_blank">https://my.bt.com/s/apps/appscomplaints/index.html#/complaint/raise</A></P> Sat, 22 Aug 2020 10:38:16 GMT https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2085923#M1195816 garybs29 2020-08-22T10:38:16Z https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2088376#M1195817 <P>You can’t because BT do not care about their customers&nbsp;</P> Thu, 27 Aug 2020 15:47:18 GMT https://community.bt.com/t5/Archive-Staging/Making-a-complaint-online/m-p/2088376#M1195817 goldenmonkey 2020-08-27T15:47:18Z