https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2092300#M1195827 <P>Perhaps you can get some help here, depending upon the problem. You may even be provided with an alternative phone number.</P><P>Care to enlighten the forum volunteers?</P> Mon, 07 Sep 2020 13:51:33 GMT Carlusha 2020-09-07T13:51:33Z https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2089075#M1195824 <P>I have been phone for an hour now to helpline 0800800 150 and still listening to the we are very busy messages.&nbsp; The BT website says that they are open - are they at weekends.&nbsp; Assume if not I would get a different message!</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P> Sat, 29 Aug 2020 08:25:32 GMT https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2089075#M1195824 SimonCW 2020-08-29T08:25:32Z https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2089084#M1195825 <P>customer service is open just as you have found exceptionally busy especially at weekends</P> Sat, 29 Aug 2020 09:22:48 GMT https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2089084#M1195825 imjolly 2020-08-29T09:22:48Z https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2092294#M1195826 <P>Yes they open 7 days a week</P> Mon, 07 Sep 2020 13:37:12 GMT https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2092294#M1195826 Algy 2020-09-07T13:37:12Z https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2092300#M1195827 <P>Perhaps you can get some help here, depending upon the problem. You may even be provided with an alternative phone number.</P><P>Care to enlighten the forum volunteers?</P> Mon, 07 Sep 2020 13:51:33 GMT https://community.bt.com/t5/Archive-Staging/BT-call-centres/m-p/2092300#M1195827 Carlusha 2020-09-07T13:51:33Z