https://community.bt.com/t5/Archive-Staging/Landline-number/m-p/2104192#M1195912 <P>Ive recently moved from Sky to Virgin who have not ported my old landline number as requested. I can see this is a recurring theme with Virgin. Nevertheless i need my old landline back but it has now been disconnected. What do i need to do and how much would this cost as i intend to offset an expenditure to Virgin for their incompetence. Thanks in advance&nbsp;</P> Mon, 19 Oct 2020 09:47:37 GMT ateeq 2020-10-19T09:47:37Z https://community.bt.com/t5/Archive-Staging/Landline-number/m-p/2104192#M1195912 <P>Ive recently moved from Sky to Virgin who have not ported my old landline number as requested. I can see this is a recurring theme with Virgin. Nevertheless i need my old landline back but it has now been disconnected. What do i need to do and how much would this cost as i intend to offset an expenditure to Virgin for their incompetence. Thanks in advance&nbsp;</P> Mon, 19 Oct 2020 09:47:37 GMT https://community.bt.com/t5/Archive-Staging/Landline-number/m-p/2104192#M1195912 ateeq 2020-10-19T09:47:37Z https://community.bt.com/t5/Archive-Staging/Landline-number/m-p/2104202#M1195913 <P>the only way to get your number back is to become a BT customer - assuming your landline number was originally issued by BT and you are still at the same address when number issued</P> <P>if you have read other examples on the forum then that explains it</P> Mon, 19 Oct 2020 10:10:02 GMT https://community.bt.com/t5/Archive-Staging/Landline-number/m-p/2104202#M1195913 imjolly 2020-10-19T10:10:02Z