Password reset is broken. Again.

denigor7771 — Mon, 28 Dec 2020 19:44:56 GMT

I've made this new account to be sble to post this.

Again the Community password reset mechanism is broken. On my main account (Denigor777) I chose 'reset password', received the email, and followed the instructions. It failed, with a red message saying that I didn't have the required permissions to do this.

I can see from other posts this has happened to others. Each time the mods say they've fixed it, but clearly they haven't fixed the root cause . If it is not fixable then I suggest putting sone permanent sticky instruction providing some other means for users to get their logins fixed. Making a new account (which needs a new email too), just to contact mods gor helo, is a pain.

Re: Password reset is broken. Again.

NeilO — Tue, 29 Dec 2020 08:30:55 GMT

@denigor7771, I'm really sorry to see you've experienced problems resetting your password, I've sent you a private message as we'll be happy to help.

This topic

Password reset is broken. Again.

Re: Password reset is broken. Again.