This topic

BT Sport

anybodyin — Wed, 06 Jan 2021 10:28:50 GMT

Why can I not receive bt sport on my Sky multi room tv, when I can receive it no problem on my Sky Q box????

can anyone help, this is a recent situation, never happened before, I've had Sky and Multiroom for years....along with BT Sport .

Regards

Re: BT Sport

-Richie- — Wed, 06 Jan 2021 10:36:42 GMT

Are you subscribed for BT Sport 2nd box ? if you're subscribed via BT then a 2nd box subscription is £6 per month, your main subscription covers 1 box.

Re: BT Sport

anybodyin — Wed, 06 Jan 2021 10:50:57 GMT

Hi Richie, thanks for getting back to me, I have had multi box for well over 1 year and never had any problems before, is this a new change in policy ????

Re: BT Sport

-Richie- — Wed, 06 Jan 2021 20:44:45 GMT

No, it's always been £6 for a 2nd box subscription, if you're paying for it get in touch with BT, if you're not then maybe at some point it was added the order never wrote back correctly, so you weren't charged but it went active.
BT run system sweeps to detect issues and correct them when rerquired, either that or a recent change you've made has refreshed the system.