https://community.bt.com/t5/Archive-Staging/Positive-feedback/m-p/2145702#M1196187 <P>Just spoke to the BT helpdesk...had to cancel Broadband, but need to keep email.</P><P>The call was answered on the first ring &amp; the chap&nbsp; was efficent, helpful &amp; english!</P><P>I then needed to change my Direct Debit, again put through to a helpful chap in Cardiff who couldnt have been more hlepful.</P><P>&nbsp;</P><P>Thank you BT for having a UK call centre &amp; your employees are fantastic.</P><P>&nbsp;</P> Mon, 01 Mar 2021 20:12:09 GMT ds8712 2021-03-01T20:12:09Z https://community.bt.com/t5/Archive-Staging/Positive-feedback/m-p/2145702#M1196187 <P>Just spoke to the BT helpdesk...had to cancel Broadband, but need to keep email.</P><P>The call was answered on the first ring &amp; the chap&nbsp; was efficent, helpful &amp; english!</P><P>I then needed to change my Direct Debit, again put through to a helpful chap in Cardiff who couldnt have been more hlepful.</P><P>&nbsp;</P><P>Thank you BT for having a UK call centre &amp; your employees are fantastic.</P><P>&nbsp;</P> Mon, 01 Mar 2021 20:12:09 GMT https://community.bt.com/t5/Archive-Staging/Positive-feedback/m-p/2145702#M1196187 ds8712 2021-03-01T20:12:09Z https://community.bt.com/t5/Archive-Staging/Positive-feedback/m-p/2145710#M1196188 <P>Thanks for taking time to share this&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287965">@ds8712</a>&nbsp;. I'm really glad to hear you've had such a brilliant experience.</P> <P>Cheers</P> <P>David</P> Mon, 01 Mar 2021 20:30:20 GMT https://community.bt.com/t5/Archive-Staging/Positive-feedback/m-p/2145710#M1196188 DavidM 2021-03-01T20:30:20Z