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    <title>This topic</title>
    <link>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158842#M1196306</link>
    <description>&lt;P&gt;Hi John&lt;/P&gt;&lt;P&gt;thanks for your reply, it was indeed a call centre technician&amp;nbsp;&lt;/P&gt;&lt;P&gt;cheers Pete&lt;/P&gt;</description>
    <pubDate>Sun, 02 May 2021 15:45:41 GMT</pubDate>
    <dc:creator>PWOWEN</dc:creator>
    <dc:date>2021-05-02T15:45:41Z</dc:date>
    <item>
      <title>Helpful Employee</title>
      <link>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158828#M1196304</link>
      <description>&lt;P&gt;I would like to post a good comment about a very helpful employee but can't see anywhere to do this.&amp;nbsp; Can you please point me in the right direction.&amp;nbsp; Thanks.&lt;/P&gt;</description>
      <pubDate>Sun, 02 May 2021 13:44:59 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158828#M1196304</guid>
      <dc:creator>PWOWEN</dc:creator>
      <dc:date>2021-05-02T13:44:59Z</dc:date>
    </item>
    <item>
      <title>Re: Helpful Employee</title>
      <link>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158834#M1196305</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/290027"&gt;@PWOWEN&lt;/a&gt;&amp;nbsp; welcome to the forum and good to hear you received good service from an employee and would like this to be passed on.&lt;/P&gt;
&lt;P&gt;Would you clarify if this employee was one of our contact centre staff or was it a member of the engineering team that visited you?&lt;/P&gt;
&lt;P&gt;cheers&lt;/P&gt;
&lt;P&gt;John&lt;/P&gt;</description>
      <pubDate>Sun, 02 May 2021 14:17:12 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158834#M1196305</guid>
      <dc:creator>JohnC2</dc:creator>
      <dc:date>2021-05-02T14:17:12Z</dc:date>
    </item>
    <item>
      <title>Re: Helpful Employee</title>
      <link>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158842#M1196306</link>
      <description>&lt;P&gt;Hi John&lt;/P&gt;&lt;P&gt;thanks for your reply, it was indeed a call centre technician&amp;nbsp;&lt;/P&gt;&lt;P&gt;cheers Pete&lt;/P&gt;</description>
      <pubDate>Sun, 02 May 2021 15:45:41 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158842#M1196306</guid>
      <dc:creator>PWOWEN</dc:creator>
      <dc:date>2021-05-02T15:45:41Z</dc:date>
    </item>
    <item>
      <title>Re: Helpful Employee</title>
      <link>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158907#M1196307</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/290027"&gt;@PWOWEN&lt;/a&gt;&amp;nbsp;,&lt;/P&gt;
&lt;P&gt;Thanks for the reply. You can post your thanks on this thread but if you want I can do the feedback for you. I'll drop you a message now so you can get in touch.&lt;/P&gt;
&lt;P&gt;Cheers&lt;/P&gt;
&lt;P&gt;David&lt;/P&gt;</description>
      <pubDate>Mon, 03 May 2021 08:43:01 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/Helpful-Employee/m-p/2158907#M1196307</guid>
      <dc:creator>DavidM</dc:creator>
      <dc:date>2021-05-03T08:43:01Z</dc:date>
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