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How to report positive feedback concerning customer support

Brent1 — Wed, 21 Jul 2021 20:10:12 GMT

Hi, please can someone direct me how to send positive feedback on my customer service?

Re: How to report positive feedback concerning customer support

-Richie- — Wed, 21 Jul 2021 20:15:23 GMT

I have asked a passing mod to reach out to you, they are BT employees and will ensure your feedback goes to the advisors team leader 🙂

Re: How to report positive feedback concerning customer support

Brent1 — Wed, 21 Jul 2021 20:21:54 GMT

Thank you!

Re: How to report positive feedback concerning customer support

RobbieMac — Thu, 22 Jul 2021 07:27:16 GMT

Hi @Brent1

Welcome and thanks for your post!

It's great to see that you have taken the time to register for the Community to recognise my colleague for a job well done. Thanks 😊

Can you send me a private message with the advisor's name (first name should be enough) and your home number and I'll pass your comments on to their team leader?

To send me the private message, click into my profile >> here << and you'll have the option to send me a message on the top right hand corner of the page.

Cheers,

Robbie