https://community.bt.com/t5/Archive-Staging/Thank-you-for-good-service/m-p/2182271#M1196446 <P>I can't find anywhere to say well done, only a complaints procedure so saying it here! rang the helpline and it was answered very quickly by Matthew from Swansea and he sorted my new deal very quickly <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 07 Sep 2021 14:30:24 GMT Cmoffatt 2021-09-07T14:30:24Z https://community.bt.com/t5/Archive-Staging/Thank-you-for-good-service/m-p/2182271#M1196446 <P>I can't find anywhere to say well done, only a complaints procedure so saying it here! rang the helpline and it was answered very quickly by Matthew from Swansea and he sorted my new deal very quickly <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 07 Sep 2021 14:30:24 GMT https://community.bt.com/t5/Archive-Staging/Thank-you-for-good-service/m-p/2182271#M1196446 Cmoffatt 2021-09-07T14:30:24Z https://community.bt.com/t5/Archive-Staging/Thank-you-for-good-service/m-p/2182288#M1196447 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/293795">@Cmoffatt</a>,&nbsp;thanks for your post. It's always good to receive positive feedback. If you would like us to track down Matthew and pass on your thanks please reply to the Private Message I've sent you. We'll be happy to ensure it's passed on to him and his manager.</P> <P>cheers</P> <P>John</P> Tue, 07 Sep 2021 15:42:24 GMT https://community.bt.com/t5/Archive-Staging/Thank-you-for-good-service/m-p/2182288#M1196447 JohnC2 2021-09-07T15:42:24Z