This topic

Super slow download speed

TEFlannery — Sat, 16 May 2020 15:51:34 GMT

Hello!

This might be a stupid question but i am really beginning to lose my mind.

According to the Hub manager our ADSL downsteam is 7.128 Mb/s and upstream is 1.092 Mb/s

And while using the BT Wholesale Speed test im getting 3.41 Mb/s

Despite all of this, during the middle of the night & with my computer being the only device on with a Ethernet cable i can only get speeds of around 700 Kb/s rarely going to 800 Kb.

Is this really the fastest speed i can get?

Re: Super slow download speed

TEFlannery — Sat, 16 May 2020 16:03:45 GMT

Exchange KINLOCHBERVIE is served by Cabinet 1

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date WBC SOADSL Availability Date Left in JumperWBC ADSL 2+ADSL MaxWBC Fixed Rate

Up to 5	--	3 to 7.5	Available	Available	--
--	--	--	--	Available	--
2	--	--	Available	Available	--

Observed Speeds ADSLMax Observed Downstream SpeedMax Observed Upstream SpeedObserved Date

7.13

1.09

2020-05-16

Other Offerings Availability DateADSL Multicast

Available

Premise Environment StatusBridge TapVRINTE FacePlateLast Test Date

27-04-2020

Re: Super slow download speed

imjolly — Sat, 16 May 2020 16:41:33 GMT

Can you post hub connection stats

run btspeedster and post results. Must be with Ethernet connection direct to hub - no powerline adapter. https://speedtest.btwholesale.com/