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New broadband connection will BT improve my signal?

Cliff123 — Thu, 20 Aug 2020 10:21:01 GMT

Hi I dont have broadband with BT but my landline is with them, I live in rural Wales and the broadband is rubbish.
BT like most other companies have said the most i can expect is 3mbps, I do have mobile broadband with Three but again this is not great around 4mbps if i am very luck. My question if I sign up to BT and accept the low speeds will they improve my service overtime. Or how do i go about getting a better service with them.

Thanks hope someone can offer advice.

Cliff

Re: New broadband connection will BT improve my signal?

imjolly — Thu, 20 Aug 2020 11:20:18 GMT

from what you posted you appear to have your landline from BT and using that line you have broadband from another ISP. the phone line which provides your broadband is from openreach so whichever provider you choose for broadband will use the same phone line and your speed will be just the same

you can enter your phone number and see if there are any fibre connections available but that is up to openreach and nothing to do with BT retail

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: New broadband connection will BT improve my signal?

Cliff123 — Thu, 20 Aug 2020 11:18:18 GMT

oh thanks, i will contact openreach

Re: New broadband connection will BT improve my signal?

imjolly — Thu, 20 Aug 2020 11:19:38 GMT

no point in contacting openreach as they do not deal with the public

Re: New broadband connection will BT improve my signal?

Cliff123 — Thu, 20 Aug 2020 11:38:55 GMT

ha ha sounds about right

Re: New broadband connection will BT improve my signal?

imjolly — Thu, 20 Aug 2020 12:10:12 GMT

try link I posted earlier and see what connections you can get

Re: New broadband connection will BT improve my signal?

TheRealBudski — Thu, 20 Aug 2020 12:28:02 GMT

Not sure if this would be of interest , not a short term solution

https://www.openreach.com/fibre-broadband/community-fibre-partnerships/grants-and-funding

Re: New broadband connection will BT improve my signal?

aam — Thu, 20 Aug 2020 12:28:47 GMT

Also have a look at:

https://www.openreach.com/fibre-broadband/fibre-first

Try the check my availability option to see if it mentions anything upcoming in your area. Also look at the Fibre First map.

Re: New broadband connection will BT improve my signal?

Cliff123 — Fri, 21 Aug 2020 11:16:35 GMT

Thanks everyone who has replied, it seems BT have now reduced the amout i can get to 1mbps to a max of 3mbps.
BT have no plans to improve the fibre to my area as it seems i am too far away from the cabinet ( approx 3 miles).

I have signed up to be informed when they intend to improve things, the grant will not help as i dont have enough neighbours to join together to get BT to help. Thanks again i hope to have an answer soon, cant even watch netflix at the moment.