This topic

I have two lines and two master sockets

Loneshade — Tue, 10 Nov 2020 14:17:28 GMT

So I have found that I have two master sockets and two lines coming too my property. I am wondering if one of these might be a better line maybe even fibre to the premises.

Re: I have two lines and two master sockets

imjolly — Tue, 10 Nov 2020 14:26:34 GMT

if you are a BT broadband customer then enter your phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: I have two lines and two master sockets

Loneshade — Tue, 10 Nov 2020 14:38:44 GMT

Here’s the stats it gave me, when they transferred us to this address it took around a month as they couldn’t find the line. So a bit confused with the two boxes and two lines.

Featured ProductsDownstream Line Rate(Mbps) Upstream Line Rate (Mbps)Downstream Handback
Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in JumperHighLowHighLowVDSL Range A (Clean)

8074201967.3AvailableAvailable--VDSL Range B (Impacted)

8072.4201964.8AvailableAvailable--

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessFTTP on Demand

1000

220

Available

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) ADSL Availability Date WBC SOADSL Availability Date Left in JumperWBC ADSL 2+WBC ADSL2+ Annex MADSL MaxWBC Fixed RateFixed Rate

Up to 16	--	8 to 19.5	Available	Available	--
Up to 16	Up to 1.5	8 to 19.5	Available	Available	--
Up to 7.5	--	7 to 8	Available	Available	--
2	--	--	Available	Available	--
2	--	--	Available	--	--

Other Offerings Availability DateVDSL MulticastADSL Multicast

Available

Premise Environment StatusBridge TapVRINTE FacePlateLast Test Date

27-10-2020

Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction

Re: I have two lines and two master sockets

imjolly — Tue, 10 Nov 2020 14:41:44 GMT

that shows FTTC is available but not FTTP FTTPoD is not the same and more business orientated

Re: I have two lines and two master sockets

Loneshade — Tue, 10 Nov 2020 14:46:33 GMT

Okay then, could that be because of the phone line provided to us if it’s the wrong line. Just a bit confused as to why there are two lines coming in?

Re: I have two lines and two master sockets

imjolly — Tue, 10 Nov 2020 15:02:45 GMT

I don't know why there are 2 line unless someone was running a business on 1 and residential on the other your phone number show what is available and there is no FTTP available to you the other line is more than likely connected to same street cabinet