https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2135519#M1197870 <P>Line has been snapped 2 weeks already -&nbsp;Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately? - Thanks</P> Wed, 27 Jan 2021 14:52:39 GMT CJM1 2021-01-27T14:52:39Z https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2135519#M1197870 <P>Line has been snapped 2 weeks already -&nbsp;Automatic compensation - Do they pay £8/day for ea L/Line and B/Band, as they charge separately? - Thanks</P> Wed, 27 Jan 2021 14:52:39 GMT https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2135519#M1197870 CJM1 2021-01-27T14:52:39Z https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2136276#M1197871 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/286458">@CJM1</a>,&nbsp; welcome to the forum, and thanks for your post. Check out <A href="https://www.bt.com/help/account-and-billing/automatic-compensation" target="_self">Automatic Compensation</A> and it outlines when you would be entitled to compensation. It is only one payment of £8 per day whether you have a total loss of telephone or broadband service or both.</P> <P>cheers</P> <P>John</P> Fri, 29 Jan 2021 13:49:14 GMT https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2136276#M1197871 JohnC2 2021-01-29T13:49:14Z https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2136296#M1197872 <P>Thanks - Was just checking, as our line has been down nearly 3 weeks...........</P> Fri, 29 Jan 2021 14:16:04 GMT https://community.bt.com/t5/Archive-Staging/Automatic-compensation-Do-they-pay-8-day-for-ea-L-Line-and-B/m-p/2136296#M1197872 CJM1 2021-01-29T14:16:04Z