This topic

Changing from Interleaved to Fast.

Georgio — Tue, 08 Jun 2021 08:14:34 GMT

Hello,

I woke up this morning and saw that the connection got reset and my ping is around 45 instead of 25. I saw that people are able to request to change the latency mode from interleaved to fast. And I am on ADSL with max down of 20 mbps.

I had fast for the past 3 months. No clue what happened. The Noise margin did go up from 2 to 6 but that always goes up and down every 14 days.

Connection for the past couple months has been stable.

Thank You.

Re: Changing from Interleaved to Fast.

imjolly — Tue, 08 Jun 2021 08:52:31 GMT

can you post hub/router stats

if your connection is dropping is there any line noise? dial 17070 option 2 should be silent and best with corded phone

no point getting manually changed to fast until your connection is stable otherwise you will be back interleaved in days

Re: Changing from Interleaved to Fast.

Georgio — Tue, 08 Jun 2021 09:22:08 GMT

Hello,

Thank you for the reply.

BT HUB 5 stats:

I never had a landline, so I cannot test if there is any noise on the line.

Re: Changing from Interleaved to Fast.

imjolly — Tue, 08 Jun 2021 09:26:41 GMT

noise on your landline could be the cause of your connection dropping - maybe borrow phone to check?

you will need 3/5 days stable before mods will possibly help with change to fast

Re: Changing from Interleaved to Fast.

Georgio — Tue, 08 Jun 2021 09:28:53 GMT

Thank you for the help.
I guess I'll wait a couple of days, if not back to fast then I'll ask to change it.

Re: Changing from Interleaved to Fast.

PaddyB — Tue, 08 Jun 2021 10:46:11 GMT

Hi @Georgio,

Thank you for posting. What @imjolly has posted is correct as long as the connection remains stable for the next 3-5 days you should see interleaving being removed from your line automatically.

It would be a good idea to check if there is any noise on the telephone line because if there is that will have an impact on the Broadband.

Thanks,

Paddy