This topic

Move telephone cable to another pole

davebolster — Mon, 25 May 2020 14:34:48 GMT

Does anyone one know if OpenReach would move a telephone cable (and therefore my broadband) from one telegraph pole to another?

The reason I'm asking is that on my road the pole I'm connected to means my max broadband speed is 29mbs if I move to the pole further up the street I would get max 64mbs. My next door neighbour get 64mbs and although we are fed by different poles the wire into the house is lass than 20cms apart.

Re: Move telephone cable to another pole

imjolly — Mon, 25 May 2020 14:39:32 GMT

openreach won't move your connection just so you can get a better broadband speed - this has been covered many times on the forum

Re: Move telephone cable to another pole

gg30340 — Mon, 25 May 2020 15:02:33 GMT

It is not as easy as just moving a cable to another pole. You whole circuit would need to be re-routed to another cabinet.

See Openreach FAQ and in particular "There's another cabinet near me etc ...

https://www.openreach.com/help-and-support/questions-about-fibre-availability

Re: Move telephone cable to another pole

davebolster — Tue, 26 May 2020 10:22:57 GMT

Hi gg30340,

Thanks for the info. Because I'm in a fairly rural location the street is supplied by the same box.

Maybe I should ask my neighbour to swap lines with me...(joke). As I say the two wires into both house run parallel (20cms) apart down the walls.....

So close yet so far...

Thanks again.

Dave