https://community.bt.com/t5/Archive-Staging/Broadband-problems/m-p/2049079#M1198552 <P>I am having problems with my home broadband - fibre to cabinet, copper to house I think. Yesterday evening kept buffering, this morning OK then not working. I've tried switching the router off and on again and checked the phone line - fine.&nbsp;</P><P>I tried the online BT help and it directed me to a phone number which has a message saying - Covid - unless you are very vulnerable, go online. I'm not in the vulnerable category. Downchecker suggests service OK.&nbsp;</P><P>No idea what to do next.</P><P>&nbsp;</P> Mon, 25 May 2020 13:47:23 GMT Dymphna 2020-05-25T13:47:23Z https://community.bt.com/t5/Archive-Staging/Broadband-problems/m-p/2049079#M1198552 <P>I am having problems with my home broadband - fibre to cabinet, copper to house I think. Yesterday evening kept buffering, this morning OK then not working. I've tried switching the router off and on again and checked the phone line - fine.&nbsp;</P><P>I tried the online BT help and it directed me to a phone number which has a message saying - Covid - unless you are very vulnerable, go online. I'm not in the vulnerable category. Downchecker suggests service OK.&nbsp;</P><P>No idea what to do next.</P><P>&nbsp;</P> Mon, 25 May 2020 13:47:23 GMT https://community.bt.com/t5/Archive-Staging/Broadband-problems/m-p/2049079#M1198552 Dymphna 2020-05-25T13:47:23Z