https://community.bt.com/t5/Archive-Staging/fttp-ordering/m-p/2049119#M1198553 <P>Hi</P><P>First post so forgive me if I get this wrong.</P><P>Openreach installed fttp fibre to our community some 5-6 weeks ago. Overhead, pole is almost directly outside my house; connectors in place.</P><P>Openreach, btwholesale, and even my account with "My BT" shows fttp is available. Trouble is I can't order a product from BT, although neighbours seem to be able to order from other providers.</P><P>Is this an issue with the BT website, or does it take time for the BT site to catch up, or am I doing something wrong?</P><P>Thanks</P> Mon, 25 May 2020 14:59:46 GMT capsticksbarn 2020-05-25T14:59:46Z https://community.bt.com/t5/Archive-Staging/fttp-ordering/m-p/2049119#M1198553 <P>Hi</P><P>First post so forgive me if I get this wrong.</P><P>Openreach installed fttp fibre to our community some 5-6 weeks ago. Overhead, pole is almost directly outside my house; connectors in place.</P><P>Openreach, btwholesale, and even my account with "My BT" shows fttp is available. Trouble is I can't order a product from BT, although neighbours seem to be able to order from other providers.</P><P>Is this an issue with the BT website, or does it take time for the BT site to catch up, or am I doing something wrong?</P><P>Thanks</P> Mon, 25 May 2020 14:59:46 GMT https://community.bt.com/t5/Archive-Staging/fttp-ordering/m-p/2049119#M1198553 capsticksbarn 2020-05-25T14:59:46Z https://community.bt.com/t5/Archive-Staging/fttp-ordering/m-p/2049125#M1198554 <P>Try phoning 08005874787 - FTTP team</P> Mon, 25 May 2020 15:13:03 GMT https://community.bt.com/t5/Archive-Staging/fttp-ordering/m-p/2049125#M1198554 imjolly 2020-05-25T15:13:03Z