https://community.bt.com/t5/Archive-Staging/No-response-from-BT/m-p/2050027#M1198707 <P>The only option is to call 0800.800.150 or try this Fault Tracker.</P> <P>See link</P> <P><A title="Fault Tracker" href="https://home.bt.com/login/loginform?TYPE=33554433&amp;REALMOID=06-aa179030-ce99-10b7-b5b0-843bdb4eff1a&amp;GUID=&amp;SMAUTHREASON=0&amp;METHOD=GET&amp;SMAGENTNAME=$SM$mrzWVcYmV6jgbR847eEtFGEhaSUcRctriHNoOXj2pLIopAc%2b1qF1wOjs6wZAoo3Z&amp;TARGET=$SM$HTTPS%3a%2f%2fsupport%2ebt%2ecom%2ftrack%2ffault%2f%3fview%3dfaulttracker" target="_self">Fault Tracker</A></P> <P>&nbsp;</P> Wed, 27 May 2020 19:31:48 GMT gg30340 2020-05-27T19:31:48Z https://community.bt.com/t5/Archive-Staging/No-response-from-BT/m-p/2050024#M1198706 <P>Logged an issue around slow broadband about seven days ago. Fault recognised but no update - anyone know a way to contact them outside of a phone call which they are suggesting you shouldnt do.</P><P>&nbsp;</P> Wed, 27 May 2020 19:27:54 GMT https://community.bt.com/t5/Archive-Staging/No-response-from-BT/m-p/2050024#M1198706 dbeves 2020-05-27T19:27:54Z https://community.bt.com/t5/Archive-Staging/No-response-from-BT/m-p/2050027#M1198707 <P>The only option is to call 0800.800.150 or try this Fault Tracker.</P> <P>See link</P> <P><A title="Fault Tracker" href="https://home.bt.com/login/loginform?TYPE=33554433&amp;REALMOID=06-aa179030-ce99-10b7-b5b0-843bdb4eff1a&amp;GUID=&amp;SMAUTHREASON=0&amp;METHOD=GET&amp;SMAGENTNAME=$SM$mrzWVcYmV6jgbR847eEtFGEhaSUcRctriHNoOXj2pLIopAc%2b1qF1wOjs6wZAoo3Z&amp;TARGET=$SM$HTTPS%3a%2f%2fsupport%2ebt%2ecom%2ftrack%2ffault%2f%3fview%3dfaulttracker" target="_self">Fault Tracker</A></P> <P>&nbsp;</P> Wed, 27 May 2020 19:31:48 GMT https://community.bt.com/t5/Archive-Staging/No-response-from-BT/m-p/2050027#M1198707 gg30340 2020-05-27T19:31:48Z