https://community.bt.com/t5/Archive-Staging/Broadband-keeps-dropping-out/m-p/2050946#M1198883 <P>After several engineer visits we have established there are no problems on our line, however broadband drops out at least 4 or 5 times a day. The hub remains blue so no indication that broadband isn't working.</P><P>The most recent engineer suggested the speed we were getting was too high at 100% capacity of the line and should be set to 85% to reduce noise on the line. She contacted the call centre and they reduced to 85%. We had a stable connection for 3 days with reduced but adequate speeds. We noticed the speed had gone back up to previous levels yesterday and now it's dropping again.</P><P>She also said this was a PPP fault?&nbsp;</P><P>We live in a remote area so are 2.5kms away from the cabinet.</P><P>Any ideas of anything we can try to restore the stability of the service</P> Sat, 30 May 2020 09:08:54 GMT SusanW 2020-05-30T09:08:54Z https://community.bt.com/t5/Archive-Staging/Broadband-keeps-dropping-out/m-p/2050946#M1198883 <P>After several engineer visits we have established there are no problems on our line, however broadband drops out at least 4 or 5 times a day. The hub remains blue so no indication that broadband isn't working.</P><P>The most recent engineer suggested the speed we were getting was too high at 100% capacity of the line and should be set to 85% to reduce noise on the line. She contacted the call centre and they reduced to 85%. We had a stable connection for 3 days with reduced but adequate speeds. We noticed the speed had gone back up to previous levels yesterday and now it's dropping again.</P><P>She also said this was a PPP fault?&nbsp;</P><P>We live in a remote area so are 2.5kms away from the cabinet.</P><P>Any ideas of anything we can try to restore the stability of the service</P> Sat, 30 May 2020 09:08:54 GMT https://community.bt.com/t5/Archive-Staging/Broadband-keeps-dropping-out/m-p/2050946#M1198883 SusanW 2020-05-30T09:08:54Z