This topic

broadband renew problems

rick1962uk — Tue, 02 Jun 2020 18:21:27 GMT

i had an email about my contrack comming to its end so i went on myBT and to products but there is no start date or end date and there is no option to renew it just upgrade had the same problem last time and ended up getting charged a lot more till i managed to phone and renew it

how can i check as my easy option is to switch to SKY i work long ours just want an easy life

Re: broadband renew problems

imjolly — Tue, 02 Jun 2020 18:23:39 GMT

There are numeous posts like your using search

phone 0800800030 who are dealing with renewals and see what you can negotiate

Re: broadband renew problems

rick1962uk — Tue, 02 Jun 2020 18:26:01 GMT

i have been working 14 hours straight 5 days a week i dont want to talk to any one im tiered and need to look at some deals slowly and to be honest if its not a uk call centre i only hang up

Re: broadband renew problems

garybs29 — Tue, 02 Jun 2020 18:29:04 GMT

I'll think you'll find all BT call centres are now UK/Ireland based so there's no need for the casual racism

Re: broadband renew problems

rick1962uk — Tue, 02 Jun 2020 18:31:11 GMT

sorry fed up and all call centres are bussy its not racism its suporting british jobs my money my policy

Re: broadband renew problems

imjolly — Tue, 02 Jun 2020 18:36:07 GMT

Options team are uk based so you should be ok