This topic

FTTP

James2004 — Sun, 07 Jun 2020 14:32:39 GMT

Hi I recently moved to a new home in Southfleet Kent and was miss-led by a search engine as to the broadband speedbefore I purchased. After research I found out from the open reach website on their roll out list that they should be 'accepting orders' for FTTP yet the open reach website still states coming soon and BT our provider cannot take an order. The exchange is less than 200m as the bird flies from our property and is fibre enabled so I have two questions, why can't I place an order and if so close how much would it be for my own FTTP to be installed.

Re: FTTP

imjolly — Sun, 07 Jun 2020 14:38:30 GMT

enter your phone number and post results if number does not work use address not post code

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: FTTP

James2004 — Sun, 07 Jun 2020 15:03:21 GMT

Hi thank you imjolly and tried the link that stated FTTP not available but how is it that the Roll Out states they should be accepting orders as per the attac he'd

Re: FTTP

imjolly — Sun, 07 Jun 2020 15:06:23 GMT

that could be anywhere in Southfleet and not necessarily where you actually live

Re: FTTP

James2004 — Sun, 07 Jun 2020 15:19:31 GMT

Hi imjolly, the Southfleet exchange is 200m from my home and Southfleet is a small village so that why I am confused

Re: FTTP

imjolly — Sun, 07 Jun 2020 15:44:18 GMT

FTTP has nothing to do with the exchange

Re: FTTP

James2004 — Sun, 07 Jun 2020 16:06:34 GMT

Hi imjolly

What I have seen details that the exchange has to have have fibre, this is then taken to a cabinet (FTTC) and then run to the houses on the existing copper lines. The new FTTP takes fibre direct to the property increasing the speed. I was informed that the exchange has to be fibre enabled to get FTTP and the past price lists for having your own paid for service depended on how far from the exchange you were. If this is not correct please could you let me know what FTTP is please.

Re: FTTP

licquorice — Sun, 07 Jun 2020 16:18:40 GMT

FTTP is fed from an OLT (optical line terminal), which may or may not be located in your local exchange, to a splitter node where it divides to the individual premises. It is fibre all the way and goes nowhere near the cabinet.

FTTC is entirely separate and is fibre from the exchange to the cabinet and then copper to the house.

Re: FTTP

James2004 — Sun, 07 Jun 2020 16:27:40 GMT

Hi Licquorice and thank you for explaining the difference, I did see that the exchange has to be enabled and I don't know if you have the know how but the roll out list states that FTTP/FOD is ready to order from Southfleet. So my original question was if its ready why can't I order and if a costly thing for Openreach to one property can I order for my home at a cost?

Re: FTTP

licquorice — Sun, 07 Jun 2020 16:32:00 GMT

The screenshot you posted is a generic list of broad exchange areas that are intended to have FTTP, as @imjolly said, your particular location may not necessarily be cabled yet. Have you spoken to the FTTP team 0800 587 4787

Re: FTTP

James2004 — Sun, 07 Jun 2020 16:42:37 GMT

Hi Licquorice, you have answered my question, you have clarified the list that states the Southfleet exchange is ready for FTTP/FOD is not correct so I will have to wait until Openreach updates when it is ready.