This topic

Downstream Sync Speed in smart hub differs from speed tests?

LukasD — Fri, 12 Jun 2020 01:28:52 GMT

My smart hub currently shows my Downstream Sync Speed at 49Mbps, but actual speed tests, including Openreach's availability checker put my speed at around 35.

So what's happening here, is the router wrong?

Re: Downstream Sync Speed in smart hub differs from speed tests?

imjolly — Fri, 12 Jun 2020 07:35:58 GMT

post your hub stats and also results of dslchecker

Re: Downstream Sync Speed in smart hub differs from speed tests?

LukasD — Fri, 12 Jun 2020 10:59:31 GMT

The speed check shows slightly better results today, but there's still a difference. And last night the same test was showing 34.7.

Re: Downstream Sync Speed in smart hub differs from speed tests?

imjolly — Fri, 12 Jun 2020 11:06:13 GMT

the router shows your connection speed which is near top of expected range. the download speed is always less than connection speed to allow for overheads. if you run btspeedtester diagnostic test you will see your profile which allows for the overheads and your download speed will be less than your profile

https://www.speedtest.btwholesale.com/