This topic

Home Hub

james-kel — Sat, 13 Jun 2020 12:04:57 GMT

Hi, I would like to use my own DNS provider can this be done with a BT router. I would like to get the smart hub 1 or smart hub 2

Re: Home Hub

Anonymous — Sat, 13 Jun 2020 12:10:28 GMT

No, it cannot be done at hub level on either hub, you will need to do it on a per machine basis

Re: Home Hub

james-kel — Sat, 13 Jun 2020 12:15:55 GMT

Do any of the older hub allow it?

Re: Home Hub

imjolly — Sat, 13 Jun 2020 12:16:48 GMT

Re: Home Hub

james-kel — Sat, 13 Jun 2020 12:17:25 GMT

I have read that the Business hubs might get around this issue? But it would be good if BT can confirm this before I buy one. Thanks

Re: Home Hub

Anonymous — Sat, 13 Jun 2020 12:19:08 GMT

It's a long time since I used anything older.

If I remember correctly, the hub5 allows you to select a DDNS provider from a very, very, limited drop-down

Re: Home Hub

james-kel — Sat, 13 Jun 2020 12:23:41 GMT

Interesting. The Business hub 5 was what I have been told might work as it has (apparently) a auto/ manual selection for DNS. I presume manual means I can enter my own rather than the usual drop down of five providers.

Re: Home Hub

james-kel — Sat, 13 Jun 2020 12:28:15 GMT

This may sound like a daft question, but is there anything on a business hub 5 that confirms it's a business router and not domestic. Will probably try and find one on eBay but don't want someone selling a hub 5 as a business one when it's not.

Re: Home Hub

Anonymous — Sat, 13 Jun 2020 12:39:00 GMT

This is a forum for residential customers so I doubt anyone will be able to answer that.

Try the BT Business forum instead http://business.forums.bt.com/

Re: Home Hub

james-kel — Sat, 13 Jun 2020 12:42:51 GMT

Not a business customer just domestic but unable to set the DNS provider. Will see if I can register on the Business forum. Thanks

Re: Home Hub

Anonymous — Sat, 13 Jun 2020 12:46:00 GMT

You'll probably be better of with a third party hub, there's plenty of them that can do what you want and are 'affordable' (depending on how much you're willing to spend)

Re: Home Hub

pippincp — Sat, 13 Jun 2020 15:39:13 GMT

As @Anonymous has said, you's be better off with a third party VDSL router. The TD-W9970 is a popular choice around £30-£40 mark. (£33 on Amazon)

Re: Home Hub

lifeonmars — Sat, 13 Jun 2020 16:39:22 GMT

If you go to the plusnet community site, There is a poster Baldrick1 who uses a BT Business Smart Hub on plusnet broadband. As a residential user.

As they are part of BT the hub works with plusnet but not with ee the other company which is part of BT. Neither do ee hubs work with plusnet or BT.

On the thread I show, it may assist you. Although it is BT Home Hub 6, read the posts as some will talk about the Business Hub and the difference

The BT Business Smart hub is packaged as such and is different to the Residential Smart Hubs and are availabke on Auction sites

https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1742690#M19438

also see

https://btbusiness.custhelp.com/app/categories/guide/a_id/43964/view/42397/c/5404/

Re: Home Hub

pippincp — Sat, 13 Jun 2020 18:54:32 GMT

@lifeonmarsI see no advantage in buying any substandard ISP hub. A third party hub will always be an improvement and will work on all VDSL ISP networks.

Re: Home Hub

james-kel — Mon, 15 Jun 2020 09:54:07 GMT

Thanks for the post will take a look into it.

Re: Home Hub

james-kel — Mon, 15 Jun 2020 09:54:56 GMT

Thought the BT hub is ok?

Re: Home Hub

lifeonmars — Mon, 15 Jun 2020 10:01:07 GMT

I have no problems with it, I use the BT Smart Hub2 however it depends what you want and what demands you require from your modem/router. When I was with plusnet used BT Smart Hubs with no problem, found them better than the Re branded BT Home Hub 5 which plusnet offered. They also look smarter if you are unable to hide them.

Re: Home Hub

james-kel — Mon, 15 Jun 2020 10:03:57 GMT

Would love to get the smart hub 2 but I have been told you cannot change the DNS which is a big problem. So looking for a simple solution. It looks like the business hub 5 is the cheapest answer.

Re: Home Hub

Anonymous — Mon, 15 Jun 2020 10:05:48 GMT

@james-kelwrote:
Thought the BT hub is ok?

If all you want to do is access the internet with no frills, then in my experience they are, but if you want more flexibility (i.e. determine your own DSN server address) then 0/10.

That's just my opinion of course and I know there are many experienced & knowledgeable users on this forum who consider £30 - £40 3rd party routers to be an improvement over those that BT value at £200

Re: Home Hub

lifeonmars — Mon, 15 Jun 2020 10:09:20 GMT

Know your BT Hubs

http://bt.custhelp.com/app/answers/detail/a_id/51940/~/whats-the-difference-between-the-bt-hubs%3F

I would not touch a BT Business hub 5

However the Business Smart Hub is a different kettle of fish.

https://business.bt.com/products/broadband-and-internet/smart-hub/