slow evening broadband speeds

grantw — Fri, 19 Jun 2020 16:12:28 GMT

Hi my internet keeps dropping to below 10 mbps in the evenings - it is usually around 50mbps. Can this be sorted out - have a speed guarantee of 42mbps

Re: slow evening broadband speeds

PaddyB — Sun, 21 Jun 2020 13:16:24 GMT

Hi @grantw,

Thank you for posting and welcome to the Community. I'm sorry you're having problems with your connection during the evening time.

To get a better understanding of what your connection is doing, please can you post your router stats. You can find out how to do so by taking a look here - Top Tips to get help on the forum

Thanks

Paddy

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slow evening broadband speeds

Re: slow evening broadband speeds