https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060871#M1200496 <P>so you landline is working? Is there any noise on line. Dial 17070 option 2 should be silent and best with corded phone&nbsp;</P> <P>go to help at top of page and check service in your are for faults</P> Fri, 19 Jun 2020 21:22:18 GMT imjolly 2020-06-19T21:22:18Z https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060833#M1200493 <UL><LI>Hello, from today morning, my broadband does not work, I don't have Internet connection. I restarted the device and cables several times, but to no effect. How to get help and where to report it, online chat does not work and it is almost impossible to contact you by phone.</LI><LI>Thanks in advance!</LI></UL> Fri, 19 Jun 2020 19:42:51 GMT https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060833#M1200493 emityy27 2020-06-19T19:42:51Z https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060856#M1200494 <P>Have you checked to see if you have a dial tone on your landline? &nbsp;If no dial tone then report phone fault to 151</P> Fri, 19 Jun 2020 20:16:23 GMT https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060856#M1200494 imjolly 2020-06-19T20:16:23Z https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060860#M1200495 <P>I have a landline, I don't have an Internet connection</P> Fri, 19 Jun 2020 20:21:06 GMT https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060860#M1200495 emityy27 2020-06-19T20:21:06Z https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060871#M1200496 <P>so you landline is working? Is there any noise on line. Dial 17070 option 2 should be silent and best with corded phone&nbsp;</P> <P>go to help at top of page and check service in your are for faults</P> Fri, 19 Jun 2020 21:22:18 GMT https://community.bt.com/t5/Archive-Staging/Problem-with-the-broadband/m-p/2060871#M1200496 imjolly 2020-06-19T21:22:18Z