This topic

Broadband

Johnnymac666 — Mon, 22 Jun 2020 08:51:08 GMT

I live in a rural part of Kent and our Broadband is rubbish ( 1 to 1.7meg)

In the past week, two neighbours ( one next door) have had a call from BT, saying they will get a new router as they are moving to Fibre Broadband very shortly. How can this be? We do not have Fibre. The nearest fibre is to a box about a mile away as the crow flies. I have tried speaking to BT but there is an endless queue at the moment. Can anyone make sense of this please? I live near a village called Marden, south of Maidstone, with a TN postcode.

Re: Broadband

licquorice — Mon, 22 Jun 2020 09:00:18 GMT

Put your phone number in the checker and post a screenshot of the result, edit out your phone number before posting the screenshot.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Broadband

Johnnymac666 — Mon, 22 Jun 2020 18:09:57 GMT

Featured Products	Downstream Line Rate(Mbps)	Upstream Line Rate (Mbps)	Downstream Range (Mbps)	Availability Date	FTTP Install Process
FTTP on Demand	330	30	--	Available	--

ADSL Products	Downstream Line Rate (Mbps)	Upstream Line Rate (Mbps)	Downstream Range(Mbps)	ADSL Availability Date	WBC SOADSL Availability Date	Left in Jumper
WBC ADSL 2+	Up to 1.5	--	1 to 3.5	Available	Available	--
WBC ADSL2+ Annex M	Up to 1.5	Up to 0.5	1 to 3.5	Available	Available	--
ADSL Max	Up to 1.5	--	0.5 to 2.5	Available	Available	--
WBC Fixed Rate	0.5	--	--	Available	Available	--
Fixed Rate	0.5	--	--	Available	--	--

Observed Speeds	ADSL
Max Observed Downstream Speed	1.98
Max Observed Upstream Speed	0.45
Observed Date	2019-09-29

Other Offerings	Availability Date
ADSL Multicast	Available

Premise Environment	Status
Bridge Tap	U
VRI	N
NTE FacePlate	N
Last Test Date	04-06-2020

Re: Broadband

licquorice — Mon, 22 Jun 2020 17:29:12 GMT

Can you try the checker with their number and see if it is any different. Your number doesn't show fibre as available.

Re: Broadband

busterboy1 — Mon, 22 Jun 2020 17:30:29 GMT

You need to edit your number out mate. 😉

Re: Broadband

licquorice — Mon, 22 Jun 2020 17:49:50 GMT

Well spotted, didn't notice that. Did say to edit it when I asked for the info.

Re: Broadband

busterboy1 — Mon, 22 Jun 2020 19:53:26 GMT

Just checked for you (without you're number) showing.

Re: Broadband

Johnnymac666 — Wed, 24 Jun 2020 09:18:41 GMT

This is strange. I know that fibre is no nearer than about a mile. The person who called my neighbours was negotiating a new contract with them and was definitely BT. One of the neighbours has already received the latest BT Router, as promised. The message ( I have double checked) is that as of any day now, Broadband will no longer be accessed through the copper ines and will come straight from the BT box about a mile away. Does anyone from BT take part in these forums? How can I sort out what the hell is going on?

Re: Broadband

pippincp — Wed, 24 Jun 2020 10:40:07 GMT

Openreach have started switching people over to FTTC in readyness for shutting down ADSL in 2025 along with copper phone lines.

The sooner they can get people switched the sooner they can shut it down