https://community.bt.com/t5/Archive-Staging/My-broadband-was-absolutely-fine-until-i-randomly-got-a-flashing/m-p/2063055#M1200755 <P>Hi guys,</P><P>This is driving me nuts here. I;ve had my broadband working for around 8 months now with no problems. Suddenly the purple light started flashing and it died down.</P><P>&nbsp;</P><P>I contacted BT, they sent me a new router. There were delays but I managed it. Now I have an engineer appointment tomorrow at 8. What could be the reason for the fault?</P><P>My phone lines are working perfectly fine. No noise, although since I have full fiber I don't think that matters. I have the Huwaiei 1 port modem in my apartment. Tel1 Power and PON lights are on.&nbsp;</P><P>&nbsp;</P><P>When BT sends an engineer, is he authroised to fix the fault on the openreach modem end as well?&nbsp;</P> Thu, 25 Jun 2020 14:34:38 GMT imtired 2020-06-25T14:34:38Z https://community.bt.com/t5/Archive-Staging/My-broadband-was-absolutely-fine-until-i-randomly-got-a-flashing/m-p/2063055#M1200755 <P>Hi guys,</P><P>This is driving me nuts here. I;ve had my broadband working for around 8 months now with no problems. Suddenly the purple light started flashing and it died down.</P><P>&nbsp;</P><P>I contacted BT, they sent me a new router. There were delays but I managed it. Now I have an engineer appointment tomorrow at 8. What could be the reason for the fault?</P><P>My phone lines are working perfectly fine. No noise, although since I have full fiber I don't think that matters. I have the Huwaiei 1 port modem in my apartment. Tel1 Power and PON lights are on.&nbsp;</P><P>&nbsp;</P><P>When BT sends an engineer, is he authroised to fix the fault on the openreach modem end as well?&nbsp;</P> Thu, 25 Jun 2020 14:34:38 GMT https://community.bt.com/t5/Archive-Staging/My-broadband-was-absolutely-fine-until-i-randomly-got-a-flashing/m-p/2063055#M1200755 imtired 2020-06-25T14:34:38Z https://community.bt.com/t5/Archive-Staging/My-broadband-was-absolutely-fine-until-i-randomly-got-a-flashing/m-p/2063057#M1200756 <P>BT don't have any engineers it is openreach engineers</P> Thu, 25 Jun 2020 14:36:51 GMT https://community.bt.com/t5/Archive-Staging/My-broadband-was-absolutely-fine-until-i-randomly-got-a-flashing/m-p/2063057#M1200756 imjolly 2020-06-25T14:36:51Z