This topic

How are my hub stats looking??

PB54 — Fri, 26 Jun 2020 09:30:42 GMT

After some issues with my line which are now sorted my speeds have not improved but then the hub has not restarted. I'm being patient and not forcing a reboot myself.

I beleive that there is room for improvement as we have had Downstream speeds upto 30+mbps before.

Looking at the stats is there anything i might be able to do to improve matters or do the stats indicate any issues?

Product code:Smart Hub 2
Firmware version:v0.17.01.12301-BT
Firmware updated:Sat Mar 14 19:19:44 2020
Board version:R01
GUI version:1.56 15_02_2019
DSL uptime:24 days,19 Hours02 Mins19 Secs
Data rate:3.695 Mbps / 22.398 Mbps
Maximum data rate:4.330 Mbps / 30.825 Mbps
Noise margin:7.6 / 11.6
Line attenuation:11.9 / 26.6
Signal attenuation:11.9 / 27.3
VLAN id:101
Upstream error control:Off
Downstream error control:Off

Re: How are my hub stats looking??

imjolly — Fri, 26 Jun 2020 09:36:38 GMT

with 24 days stable connection I would have expected noise margin to reduce and connection speed move nearer attainable. just leave connected and I have asked mods to see if they can help. mods are busy so may take bit longer than normal for mods to get back to you

Re: How are my hub stats looking??

PB54 — Fri, 26 Jun 2020 10:38:23 GMT

@imjolly Many thanks. I'm not overconcerned just following up on the issues from 3 weeks ago. I understand the stats normally get better over time and see what happens.

Re: How are my hub stats looking??

PB54 — Wed, 15 Jul 2020 08:44:53 GMT

Well just thought i'd provide an update.

A few days later and my hub had rebooted and the speed was much improved.

Little while after that the firmware updated and 8 days later here we are:

Product code:Smart Hub 2

Firmware version:v0.17.01.12312-BT
Firmware updated:Sat Jul 4 15:23:45 2020
Board version:R01
GUI version:1.56 15_02_2019
DSL uptime:8 days,06 Hours38 Mins43 Secs
Data rate:3.695 Mbps / 27.399 Mbps
Maximum data rate:4.568 Mbps / 31.607 Mbps
Noise margin:8.0 / 7.4
Line attenuation:11.9 / 26.6
Signal attenuation:11.9 / 27.2

Much more in line with previous speeds.

Many thanks again.

Re: How are my hub stats looking??

imjolly — Wed, 15 Jul 2020 09:16:45 GMT

looking better and I still think there is a bit more speed to come as actual moves nearer attainable and noise margin goes down to 6db

just stay connected

Re: How are my hub stats looking??

PB54 — Wed, 15 Jul 2020 12:38:06 GMT

I will although might be difficult as decorating the house...

However i have had 29-31 Mbps before for a few months, but this is a great improvement.

Thanks again