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900Mb Fibre

olwalh — Sun, 28 Jun 2020 08:44:28 GMT

Hi FTTP has just become available in my area (I am very happy) the availability checker indicated that speeds of 900Mb were available, but when I placed the the order it appears that because I am a Halo customer that the 900Mb product was not available to me (does that sound right) ?

Re: 900Mb Fibre

Forthay — Sun, 28 Jun 2020 10:01:26 GMT

I’ve been on Halo since it was introduced and regraded to Full Fibre 900 with BT Halo 1. Have you tried calling the FTTP team?

Re: 900Mb Fibre

olwalh — Sun, 28 Jun 2020 10:14:32 GMT

I will give them a call, is there a link to right phone number.

Re: 900Mb Fibre

Forthay — Sun, 28 Jun 2020 11:15:19 GMT

I’ve been using 0800 587 4787.

Re: 900Mb Fibre

pippincp — Sun, 28 Jun 2020 11:22:00 GMT

@Forthay That's the correct number for the FTTP team.